Sessions
4863 sessions, 88 canceled
Lab: Transform hospital operations and patient care
<p>Join us for an interactive, hands-on lab to learn how ServiceNow Healthcare products make it easy for care teams to report issues and request services from biomed engineering, facilities, and other ancillary departments, and track their status through resolution. Participants will experience first-hand how the low-code automation and intelligence capabilities of the ServiceNow platform, along with the healthcare data model and workflows, increase productivity of care team members, streamline collaboration between departments, and elevate patient care.</p>
ServiceNow and NVIDIA – Bringing Generative AI to Enterprise IT
<p>As adoption of Generative AI continues to accelerate, organizations are turning to trusted vendors with battle-tested, secure AI capabilities to boost productivity, gain a competitive edge, and keep data and IP secure. Through a strategic partnership, ServiceNow and NVIDIA are helping enterprise customers, and each other, drive new levels of automation to fuel productivity and maximize business impact. Hear from both ServiceNow and NVIDIA on how they've built up foundations for a strategic alliance, how they serve as each other's early adopters, and their commitment to innovating together on Generative AI solutions for enterprise customers.</p>
Global Public Sector Spotlight: Digital Transformation in Social Assistance
<p>Economic and budgetary pressures slow digital transformation and force agencies to make difficult choices on delivering social assistance to their communities. Agencies, dedicated to their mission, are managing growing demand and delivering services despite rising living costs. The <span style="font-size: 11.0pt;"><span style="">ServiceNow® </span></span> Public Sector Digital Services offering (PSDS) enables digital transformation in Social Assistance that drives efficiency and improves trust. Hear from leaders with the State of Arizona and EY as they share best practices using the platform to improve lives and resident outcomes.</p>
Putting AI to work: Shaping future-ready workforces with AI
As the headlines read, with more and more organizations adopting AI technology, jobs and roles are changing faster than ever. How can talent keep up? How can companies build an AI capable and “future skilled” workforce to address the growing talent gap? In this session, get a first understanding the specific impact of AI on geographies, industries, and roles. Learn how AI-based talent development can give organizations the tools they need to future proof their workforce in a post-AI world.
Global Business Services (GBS) on ServiceNow
Come join us for a roundtable discussion on the best strategies to manage end-to-end Global Business Services using the ServiceNow platform. In this session, we will collectively analyze organizational structures, governance, digital capabilities, and maturity frameworks to continuously innovate and scale the benefits of shifting to Global Business Services. You will also hear customer stories from those who have already embarked on this journey and discuss the critical success factors for innovating at scale.
Financial Services roundtable: Go from IT wins to customer service victories
<p>Join financial services experts for an interactive discussion designed for IT leaders and platform owners. Learn how to... -Apply IT concepts to customer services, to scale tech investments and drive growth -Provide a single, AI-powered experience layer to simplify and speed customer engagements -Boost resilience with digital service visibility and audit compliance</p>
Now on Now: How ServiceNow amp up efficiencies by 20% with self-driving process automation
<p>The era of manual automation is waning. It's time to unleash next-generation productivity with a system that increases process efficiencies by 20%. In this session, we unveil a bold vision for self-driving automation, a new paradigm shift that revolutionizes productivity and efficiency. Enter a world where automation discovers itself, optimizes processes, and delivers solutions through an intelligent cocktail of tools and AI. Discover a system that uses process and task mining, CI/CD, and real-time monitoring. And see how ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> using it — with the Now® Platform.</p>
Now on Now: How to get started with Process Mining
<p>In today's data-driven world, organizations face the challenge of optimizing their processes to enhance efficiency, reduce costs, and improve customer satisfaction. Process mining emerges as a powerful tool to tackle this challenge by providing insights into real process behaviors based on data. However, for many organizations, getting started with process mining can be daunting. This session aims to demystify the process mining journey and provide practical guidance on how to embark on this transformative endeavor.</p>
Value Keynote: How London Stock Exchange Group realizes value faster with ServiceNow Impact
<p>How do industry-leading organizations ensure their technology investments deliver the business outcomes they need? Join this keynote session to hear how ServiceNow® customers like London Stock Exchange Group use ServiceNow Impact to accelerate innovation, manage platform health, increase adoption, and realize value faster.</p>
Why Segra's ambitious growth strategy will work for you
<p>This time last year, telco leader Segra just began their TMT implementation. Today, it is pursuing OPEX reductions using SPM, CMDB, and Service Portal. Two major transformation projects within a year. How are they doing it? Join Segra execs for a behind-the-curtain look at the strategy that is supporting Segra's top line objective: building a foundation for growth via platform consolidation. This session will cover everything from M&A challenges to future plans for warehouse management - a must for those with growth agendas!</p>
Art of Deflection: Expedia's strategy for achieving 85% Tier 0 Effectiveness
<p>Join us for an enlightening session on mastering deflection. Explore the delicate balance between improving employee experience and attaining peak Tier 0 Effectiveness. Learn how Expedia Group fosters self-service adoption while providing consumer grade support from People Team, eIT, and Facilities teams — all conveniently accessible in one place utilizing Employee Center platform.</p>
Now on Now: How to simplify work for people, with a unified experience
<p>The average employee needs to access information from 20+ systems every day. Talk about chaotic and confusing. When employees have a unified place to work and collaborate, productivity and agility increase. Join this session to see how we use the ServiceNow<span style="font-size: 12.0pt;">®</span> platform to simplify workflows — and break out of an HR strategy and into an employee-focused one. Using our own solutions, we empower smarter conversations, build transparency, and save time and costs. Only then can we focus on strategic work and create a virtuous cycle with better skills data. The result? An excellent experience for all.</p>
How to extend GenAI into every corner of your business
<p>Every business recognizes the need to use AI to compete in the next wave of business transformation. But with every leader in every department tasked to “figure out” GenAI, the danger is verticalization and silos, blocking the ability to integrate GenAI seamlessly across the business so that every person, department and function works smarter. Compounding this is for GenAI to be relevant, it must be actionable in business processes that span ServiceNow® and myriad external systems and data. Join ServiceNow experts to discuss strategies to integrate GenAI everywhere in your business.</p>
An employee experience transformed – getting all employees on a unified platform
Petrobras – one of the world’s largest oil & gas companies - provides over 3,000 knowledge base articles and 300 HR services to over 45,000 current and former employees. We process over 42,000 monthly requests using an HRSD catalog integrated with ITSM and 40+ other service catalogs. We will present how Petrobras transformed HR service management, including the steps in their journey, challenges overcome, and results delivered. How the combination of HRSD with SAP and communications technology is used to deliver an exceptional employee experience.
Streamline HR & payroll with ServiceNow's Connector for ADP Global Payroll
<p>Discover how ServiceNow® Connector for ADP® Global Payroll by ADVANCE enables seamless integration between ServiceNow and ADP. We streamline HR and payroll employee engagement and enhance the employee experience. Learn more from experts from both ADVANCE and ADP.</p>
Open innovation: AI Alliance and BigCode
Open and transparent development speeds up innovation, builds trust in the AI supply chain, and democratizes human-centered AI. ServiceNow has embraced a hybrid approach, cultivating open innovation with alliances across academia, industry, independent researchers, and nonprofits while accelerating ServiceNow’s in-house GenAI roadmap. Come to this session to learn about ServiceNow's leadership roles in the BigCode project and the AI Alliance.
ServiceNow Research: The unsolved challenges of LLMs in open-ended web tasks
In this preview session, you will get a sneak peek into how ServiceNow® Research tackles the challenges of developing AI agents capable of learning new tasks on the web without prior examples. To do so, the team harnesses the capabilities of large language models (LLMs) as generalist web agents. Join this session to learn about the results of ServiceNow Research's experiments and what it means in the ServiceNow environment.
How to completely transform the ServiceDesk operation using TeamViewer Tensor
<p>IT departments are facing a slew of challenges including a mobile workforce, stringent security policies, demand for immediate resolution of issues and complex Infrastructure landscapes. TeamViewer Tensor integrates with ServiceNow® ITSM and CSM to provide remote access technology to empower ServiceNow agents to connect, troubleshoot assets and guide users remotely. Join us on this session to see in action how quickly you can onboard TeamViewer to your IT processes and how AI can be leveraged to multiply the impact of every service agent.</p>
Uncover the Impact of Intersectionality in Your Team Dynamic
<p>Learn firsthand insights from ServiceNow® Community experts as they share personal experiences and valuable tips for embracing intersectionality by fostering team trust and championing workplace allyship.</p>
Latinx Connected in Tech Community Social
<p>Join us for an exciting Connected in Tech session created for our Latinx community at ServiceNow®. There will be networking, music, collaborative activities, community platícas, and an opportunity to connect with others in the ServiceNow Community.</p>
Strategies for scaling GenAI to transform employee and enterprise experiences
Meet our Pros at HCLTech booth to discover the why and the how of the strategic approach we recommend our customers to take as they embark on their journeys to bring the power of Gen AI into their organizations. At HCLTech, we leveraging our brain trust of 2000+ experts to deploy unified experiences and harmonize siloed operations across front, middle and back offices by providing proactive & preventive measures across industries and drive successful business outcome.
How Schwarz and SAP are positioning themselves for the future with their CoEI
<p>Learn how Schwarz and SAP established Centers of Excellence and Innovation. Using ServiceNow® Impact to help ensure the long-term success of ServiceNow as a strategic platform, each organization is able to use the Now Platform® to deliver value and generate a competitive edge.</p>
Krones ServiceNow journey to a transparent, digitized & resilient IT/OT platform
<p><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="color: rgb(33,33,33);">Information & operational technology are the heartbeat of a manufacturing company like Krones which request smart, secure manufacturing solutions. ServiceNow</span></span><span style="font-size: 11.0pt;">® </span><span style="font-size: 11.0pt;"><span style="color: rgb(33,33,33);">ITSM & OTM Modules (e.g. OT Incident Management or OT Change Management) enable Krones to visualize, digitize and secure IT/OT to meet internal and external needs. Krones is supported by KPMG in the ITSM, IRM and OTM implementation to integrate, control and automate service management processes and to institutionalize IT/OT-Convergence in one platform. The project establishes the foundation for enhanced, service-oriented & future-proof digital business model. Potential success factors of the project are: the alignment of a holistic and integrated IT/OT governance in a build and run organization and: to align the degree of development centralization and standardization in an agile environment. </span></span></span></span></p>
360 Exchange: Master CSDM and CMDB for better decision-making
<p>Join our discussion on leveraging the Common Services Data Model (CSDM) and Configuration Management Database (CMDB) for informed decision-making on the Now Platform. Explore strategies for successful CMDB implementation, including establishing a strong foundation, tailoring CSDM, and maximizing benefits through adoption. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.</p>
Lab: Achieve operational resilience within your organization
Join this Operational Resilience hands-on lab to get expert training on the latest and greatest in Operational Resilience. Learn the steps to managing the many challenges to resilience including a framework for prioritizing and monitoring business service dependencies, risks, controls, and impact tolerances. This framework will help measure the ability to, and the speed at which organizations anticipate, respond, and adapt to business disruptions.
Connect your ServiceNow ecosystem to lower costs and unleash growth
<p>It’s an exciting time to be a service provider, especially when an ecosystem includes other <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> customers. Image a world where customers and partners all connect their ServiceNow workflows to yours—making it easy for them to access and manage services from their own instance with total transparency—whether that’s ordering new services, seeing how their services are performing, or tracking the status of support requests. Hear from service providers who are rewriting the customer experience playbook by connecting their ServiceNow ecosystem with automation and AI.</p>
Amplify asset governance with ServiceNow SAM and HAM
IT teams are starting to shift focus from immediate cost savings to complete asset governance. Establishing effective, scalable asset management policies, processes, and controls is now a critical priority. In this hands-on lab, dive into ServiceNow® Software Asset Management (SAM) & Hardware Asset Management (HAM) and the core capabilities that help to drive outcomes at every stage of the asset lifecycle. Through interactive exercises and real-world scenarios, gain practical experience to help drive automation and establish stronger asset governance.
Intelligent financial forecasting on ServiceNow Platform
<p>Proven Optics will share use cases on how customers are trading in Excel and email to leverage ServiceNow® for enterprise financial forecasting. Join this session and learn how customers are harnessing the power of automation to bring the entire forecasting process onto ServiceNow – delivering improved financial responsiveness, analysis, and accuracy..</p>
Uncover the secrets of Text2flow: Dive deep into GenAI innovation
<p>This exclusive 'Ask the Experts' session ignites your inner developer and dives deep into the incredible technology that powers Text2flow. If you're curious about the magic behind this revolutionary innovation and want to explore what lies beneath the surface, this session is tailor-made for you. Discover the inner workings of Text2flow -Detailed Architecture -Prompt engineering -Nuances of internal LLM -Topic discovery -Admin experience Our team of experts will talk about various technical pieces involved and how everything is put together to make text2flow robust.</p>
Workflow Studio: Implementation strategies and architectural insights
Join our Ask an Expert session to delve deep into Workflow Studio internals. Discover the intricacies of building seamless automation workflows and gain insights into the platform's underlying architecture. Learn how features like Now Assist, AI Search, commenting, and customisable dashboards enhance user experience. This session offers a unique opportunity to explore the technical foundations of Workflow Studio, enabling you to maximize its potential for your business processes.
FlowInsight Pro: Elevating ServiceNow Flow Designer to new heights
<p>Introducing FlowInsight Pro, an AI-powered Flow Doctor for ServiceNow<span style="font-size: 12.0pt;"><span style="">®.</span></span> Unleash the power of proactive flow health checks, as intelligent tool scans existing workflows, detects issues, and offers seamless solutions. Dive deep into each flow, receiving real-time health assessments and actionable insights. Allow users to effortlessly post questions, share feedback, and explore a world where Flow Designer optimization is at your fingertips. Revolutionize workflow management with FlowInsight Pro – a trusted partner in achieving peak performance!</p>
Major Security Incident Management: Level up your SOC
<p>Join this session to learn about how to can track and manage various activities that are typically part of resolving a major security incident through Major Security Incident Management. Through an intuitive workspace, incident managers and those working on an incident can propose and promote incidents to major incidents, track major security incident activities, and easily collaborate with colleagues.</p>
How CSDM empowers the full lifecycle of digital products and services
Join this session to learn how the Common Services Data Model (CSDM) is evolving to tackle the entire lifecycle of its customers digital products and services. This session will provide an overview of CSDM now, and reveal the roadmap for what’s coming next in CSDM V5.
From Excel to HR Service – The path to digitization at Notre Dame
<p>At Notre Dame, the process for driving HR services involved emailing a shared Excel sheet among managers up to senior executives at the university. This often meant a lack of visibility and file versions changing, leaving the submitter in the dark on ongoing changes. With The Anti, the company leveraged HR Service deliver to handle 15% more requests per month, providing a repository of position descriptions, reducing resources needed for processing, and increasing confidence and visibility. Come learn how Notre Dame digitized its HR operation and the lessons learned.</p>
Accelerate user validation through rapid application prototyping
<p>Figma facilitates collaboration among <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> product teams, aiding in concept development, user validation, and time-to-value acceleration. The presentation highlights how design libraries enhance efficiency and quality when implementing <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow</span></span></span></span> products. Utilizing these resources streamlines workflows, ensuring adherence to industry best practices. Early validation identifies potential issues, saving time, conserving resources, and enhancing the user experience of ServiceNow applications.</p>
Dive into prototyping to accelerate validation with design libraries
<p>Laptops required for this session.</p> <p>Figma facilitates collaboration among <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> product teams, aiding in concept development, user validation, and time-to-value acceleration. In this hands-on session, learn to use Figma's pre-built components for quick UI design iteration. Discover how prototyping conserves time and resources before full development. Construct mockups with tangible materials based on our pattern recommendations, reflecting real scenarios. Gain skills in iterating and communicating mockups effectively, enhancing team communication and positioning you as a key influencer and leader.</p>
AI all day: Exploring LLM prompt engineering & using AI in your daily workflow
<p>Laptops required: Struggling to understand how AI works? Does it feel like you can’t use it effectively in your day to day? Learn how LLMs work from the people who are in charge of creating and training the Now LLM. Learn the principles of prompt engineering and engage in a hands-on lab that will help you understand the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> LLM model and give you ways to use AI to make your job easier and your team more efficient.</p>
Streamlining field service operations through optimized processes
Discover how ServiceNow®'s Field Service Management can help organizations deliver efficient field service experiences. Learn how to handle intraday challenges, boost scheduling efficiency, enhance on-time task execution, and reduce execution costs. This session will empower managers, dispatchers, field workers, contractors, and cross-functional teams to work smarter and more efficiently. Attend this session for an overview of Field Service Management capabilities, while building experience in configuration and best practices.
Transforming Employee Service Experience with App Engine for ERP & HRSD
<p>Danone, a leading global food company that aims at bringing health through food, has embarked on an ambitious journey to transform its employee experience. Through ServiceNow’s App Engine and HR Service Delivery, Danone has developed a simple yet state-of-the-art portal app, enabling its employees to significantly enhance their digital life within the company. With MyDanone and its sister service portal, Founda, employees now have seamless access to all key corporate information, knowledge, tasks, and the ability to manage their requests (HR, P2P, I2C & IT) in an empowered manner, increasing engagement and productivity. Join us to discover the incredible outcomes Danone has achieved with ServiceNow, and learn about their exciting plans for the future.</p>
Efficiently managing third party data exchange using ServiceNow TPRM
<p>Third party data exchange, the formal and structured sharing of protected data elements, has become a key necessity for many organizations facing regulatory oversight and various privacy mandates. In this session, hear Comcast's tips for success to streamline the process of recording PI and non-PI data elements, helping satisfy legal and privacy compliance requirements. Learn smart ways for both external customers and internal users to use multi-level workflow capabilities for streamlined reviews and approvals, and what’s next in their journey.</p>
Achieving efficient project management and strategic alignment with SPM and SPW
<p>Wellstar Health System is a non-profit healthcare system and one of the largest in Georgia. They partnered with INRY to retrofit their existing ITBM solution into a comprehensive ServiceNow Strategic Portfolio Management solution seeking extensive visibility into project timelines, milestones, and SLAs, along with the ability to understand project and resource dependencies. Learn how Wellstar achieved enhanced communication, efficient project management, and strategic alignment of resources across various aspects of their organization, given multiple avenues of request for work.</p>
Qualys and ServiceNow: The Cyber Defense Alliance
<p style=""><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="color: black;">What is the record of truth when it comes to asset inventory? </span></span></span></span></p> <p style=""><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="color: black;">In most organizations, the CISO and CIO have different views. But why can’t they both be right? </span></span></span></span></p> <p style=""><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="color: black;">In this session, learn to create a unified source of truth between Qualys and ServiceNow® to: </span></span></span></span></p> <p style="margin-left: 72.0px;"><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 10.0pt;"><span style="font-family: Symbol;">· </span></span><span style="color: black;">Add business context from the CMDB to your security program to turbocharge prioritization </span></span></span></span></p> <p style="margin-left: 72.0px;"><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 10.0pt;"><span style="font-family: Symbol;">· </span></span><span style="color: black;">Eliminate blind spots in your CMDB, including missing assets from the external attack surface and rogue IoT assets </span></span></span></span></p> <p style="margin-left: 72.0px;"><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 10.0pt;"><span style="font-family: Symbol;">· </span></span><span style="color: black;">Reduce MTTR by 50% with accurate ticket mapping </span></span></span></span></p> <p style=""><span style="font-size: 16.0px;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(33,33,33);"><span style="color: black;">Join us to prove the CISO <em>and</em> CIO correct when it comes to a complete asset inventory. </span></span></span></span></p>
Drive ServiceOps excellence through ServiceNow DEX
NFP was seeking to better understand its employees' experience with company-provided devices and applications, and to proactively identify and resolve issues before they escalate into IT tickets. With ServiceNow® Digital End-User Experience (DEX), NFP can collect and process real-time data from employee devices and applications, minimizing downtime and optimizing organizational efficiency. The session will cover our DEX implementation and the company's plans to drive proactivity across service operations & service management teams.
Re-imagine What Good Looks Like: Migrating ERM from Archer to ServiceNow IRM
<p>Your current risk management system is over-customized, offers a poor user experience, provides minimal reporting and will soon be going out of support. Why invest in a solution of the past? Learn how Bruce Power successfully moved their risk management program from Archer to ServiceNow® and re-imagined what good looks like.</p>
Now on Now: Turn insights into actions with the Now Platform & GenAI
<p>Did you know the Now Platform® has over 40 capabilities powered by AI and GenAI? In this session, we'll share how these AI capabilities drive value in three critical areas involving speed, experience, and decisions. Learn how we use our platform to get insights into what's working and what's not working within each workflow so we can continuously improve. We'll bring our catalog of capabilities to life through demos so you can see how every persona, function, and workflow is armed with intelligence that elevates the overall experience, helps us make better decisions, and drives results.<br /> </p>
Now on Now: How to measure and calculate Gen AI value
<p>Ready to implement Gen AI into workflows, but not quite sure how to will calculate the added value? If so, join this demo to see how <span style="font-size: 11.0pt;"><span style="">ServiceNow® </span></span>is measuring the value of Now Assist.</p>
Now on Now: How we measure and calculate GenAI value
Ready to implement GenAI into workflows, but not quite sure how to will calculate the added value? If so, join this demo to see how ServiceNow® is measuring the value of Now Assist.
Now on Now: Unleash the digital experience revolution
<p>Forget paper trails and robotic phone trees – ServiceNow<span style="font-size: 12.0pt;">®</span> is blasting off into a new stratosphere of digital customer and employee experiences. We’re taking consumer grade digital experiences to the next level with AI, mobile, and omni-channel tech to make our customers, agents, and employees happier and more productive while enabling us to drive revenue and manage internal costs. Don’t miss this chance to learn how we’re using the Now Platform<span style="font-size: 12.0pt;">®</span> to create the end-to-end digital experience of the future.</p>
Now on Now: Deliver delightful end-to-end customer workflows
<p>Our 8,100+ global enterprise customers include approximately 85% of the Fortune 500, and our 99% renewal rate is unmatched in the cloud tech space. How did <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> do it? A world-class platform, powerful products, and frictionless customer experiences. In this session, we’ll focus on the later – how we’re delivering consumer-grade digital experiences to 1M+ monthly users to drive long-term loyalty and improve the bottom line. Come learn about our end-to-end approach, from how we use portals, GenAI, and AI search on the front-end to how we utilize workspaces and microservices behind the scenes.</p>
Delivering on the promise of GenAI in Telecom: An Interactive Discussion
<p>Generative AI has arrived, and Telcos are among the first to adopt and benefit from this promising technology. At the same time, the full realization of value will take time and Telcos still have considerable challenges to overcome on their journey to using GenAI at scale. Join this interactive discussion on leveraging GenAI to drive growth and reduce costs.</p> <p>Key topics:</p> <p>• Reshaping your growth strategy with GenAI</p> <p>• Monetizing the network with GenAI</p> <p>• Putting humans in the GenAI loop</p> <p>• Large Language Models: Buy vs. Build?</p> <p>• GenAI success stories in service and network operations</p>
