Monica Koedel, Vice President and General Manager, Impact, is a dynamic and strategic executive, responsible for driving and innovating the product development of Impact. Her experienced team is focused on building Impact capabilities to maximize the value of Customers’ NOW investment.

An award-winning leader, Monica was named one of DMN’s 40 Under40 leaders. She has earned a number of industry honors including the Sirius Decisions ROI Award along with multiple Oracle Markie Awards. A featured speaker at industry events, Monica is a contributing member of the Forbes Communications Council.