As Senior Director of Engineering at ServiceNow, Jason leads a team that develops software and large-scale customer facing digital solutions. He and his team developed ServiceNow Impact, Now Learning, Now Support, and more. He's passionate about software development, with 20+ years of architecture design, development, quality control, and release management experience. In his previous role at ServiceNow, Jason led the internal implementation of our own technology workflows within our Digital Technology organization, all on the Now Platform.