With close to a decade of expertise in software development, Karthik Adabala specializes in web application development, prioritising security and performance. Joining ServiceNow in 2019, Karthik initially spearheaded the creation and deployment of revenue-generating applications like Now Learning leveraging ServiceNow platform capabilities. Transitioning to the Platform Workflow Automation, Karthik contributes significantly to enhancing the platform capabilities with Workflow Studio and Flow generation.