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Michael Cavallo

Michael Cavallo

ServiceNow Developer - IT Manager

USI Insurance Services LLC

ServiceNow Developer with over 8 years of experience using, administering, and developing on the ServiceNow platform, as well as leading the local SNUG for the Philadelphia area. With a strong understanding of the platform and its applications, along with various certifications, I have gained expertise in designing and developing solutions for cross-functional teams to translate business needs into technical solutions throughout my journey.

Conference Sessions

3 total
K24

Generative AI for ITSM: SNUG program

CCA3053

K23

USI Insurance drives ITSM productivity with workforce optimization

SES1367-K23

K25

How USI is increasing productivity and efficiency with AI Agents for ITSM

SES2687

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Generative AI for ITSM: SNUG program

Generative AI for ITSM: SNUG program

Unknown · over 2 years
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