Valerie is the Sr. Director of Internal Audit & Enterprise Risk at ServiceNow. Her focus is on end-to-end management and reporting of risks, issues, and remediations, as well as the overall risk posture of the organization. She leads Internal Audit, Enterprise Risk & Issue Mgmt., and Business Continuity Mgmt., and her team uses ServiceNow IRM to ensure consistency, transparency, and reporting accuracy. She is a seasoned risk management professional with a background in global technology, financial services, and management consulting companies, including IBM, Cisco, PayPal, and Deloitte.