In 2022, Kirsten became Vice President of Product Management at ServiceNow, bringing over 25 years of expertise in procurement and supply chain solutions across diverse industries, business frameworks, and global markets to the company. Having held pivotal positions at SAP, SAP Ariba and Coupa, she drove the creation of solutions tailored for Fortune 500 clients. Currently, Kirsten heads the Finance & Supply Chain Workflow Product Management team at ServiceNow, pioneering the establishment of a new workflow business for the company.