Galyna Kruglov is a Group Director at Ryder System, Inc. responsible for HR Employee Services Operations leading a multi-functional team supporting HR Service Center, onsite HR, Employee Relations and HR Compliance developing strategies to further improve employee experience. Galyna has over 18 years in HR and led HR Transformation project implementing SN HRSD, employee portal, and a new HR service delivery model. This project provided 24x7 direct access to HR information, helped automated processes and integrated with Workday, improving productivity and the quality of HR services delivered.