Finy Mathew
Senior Manager, AI Experiences & Platform Products
Finy drives self-service for ServiceNow employees while promoting internal adoption of our own products to drive better outcomes. As a former ServiceNow customer and platform owner, he brings a well-rounded perspective to his role as a ServiceNow employee. He has implemented the Now Platform, IT workflows, employee workflows, and creator workflows and unites people and technology to solve both complex and smaller "annoying" problems. Finy uses data to influence roadmaps and has 12+ years of experience in HR, Supply Chain, and IT across multiple industries.
Conference Sessions
8 total
K24
Now on Now: How to get started with Virtual Agent
SES3387
K26
Now on Now: Turning Knowledge Management Practice Into an Enterprise Capability
SES7781
K26
Now on Now: Delivering Exceptional Self-Service With AI
SES7785
K25
360 Exchange: Explore Agentic AI use cases for employee self-service with the Virtual Agent
SES3554
K25
360 Exchange: Ask the Experts on how to get up and running with ServiceNow AI agents
SES3555
K25
Now on Now: Amplifying employee & customer support with AI-powered self-service
SES2431
Recent News
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Now on Now: Unlocking proactive self-service with Virtual Agent? AWESOME!
Unknown
·
about 3 years
BR
players.brightcove.net
Now on Now: Maximizing value through AI-powered search
Unknown
·
about 3 years
AS
players.brightcove.net