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ServiceNow News
52561 items
Regulated enterprises watching their ServiceNow roadmap have likely noticed the platform's Governance, Risk and Compliance suite now goes by a different name: Integrated Risk Management. The rename...
From GRC to IRM: What ServiceNow's 2026 Rebrand Really Means for Regulated Enterprises
REDE Consulting
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33 minutes
www.rede-consulting.com
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For years, “audit-ready” meant a folder of spreadsheets updated the week before the auditors arrived. That model is breaking down. Breaches now take an average of 241 days to contain, and an annual...
Continuous Controls Monitoring Is the New Baseline for ServiceNow GRC Programs
REDE Consulting
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33 minutes
www.rede-consulting.com
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Now Assist started in 2023 as a fairly ordinary generative AI assistant — summarizing tickets, drafting responses. By 2026 it has become something closer to a coworker: an agentic system that can a...
Agentic AI Is Rewriting GRC: What Now Assist for IRM Means for Continuous Compliance
REDE Consulting
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33 minutes
www.rede-consulting.com
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Self-documenting code. #tech #programming #coding #developer
ServiceNow Dev Program
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about 9 hours
Learn how ServiceNow and NVIDIA help organizations deploy autonomous AI agents with the governance, visibility, and control needed to scale confidently.
Video
ServiceNow and NVIDIA: Scaling Autonomous AI with Enterprise Governance
ServiceNow
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about 10 hours
SouthState Bank partnered with Presidio and ServiceNow to improve software asset visibility, meet audit requirements, and establish reliable processes.
Video
Presidio helps SouthState Bank improve audit readiness and software asset visibility with ServiceNow
ServiceNow
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about 10 hours
Voice analytics turns every call into a signal you can act on - measuring whether calls resolved, how fast the voice agent responded, how callers felt, and what it costs
AI voice agent analytics: Turn every call into intelligence you can act on
New article articles in ServiceNow Community
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about 10 hours
www.servicenow.com
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Let's see if we can make incoming incidents show up right in front of my eyes! On this live stream, we're wiring a sandbox ServiceNow instance up to a pair of Even Realities G2 smart glasses. Every...
Video
Live Coding w/ Earl - ServiceNow Tasks on Smart Glasses
ServiceNow Dev Program
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about 12 hours
Following go-live, Abbott teams quickly adopted a new application inventory process, reducing information management burdens and improving data accuracy.
Video
USDM helps Abbott improve application governance with ServiceNow
ServiceNow
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about 13 hours
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Major Player, Pure-Play Power: Everforth GlideFast Recognized in the 2026 IDC MarketScape Assessment
GlideFast Blog
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about 16 hours
blog.glidefast.com
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From Burnt Out to Built In:How Federal Agencies Retain IT & HR Talent Through Smarter Employee Services Federal IT and HR teams face a chronic bottleneck: routine requests (password resets, leave r...
Video
Federal Tech Talk: How Federal Agencies Retain IT and HR Talent Through Smarter Employee Services
ServiceNow Community
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about 16 hours
Shows how to summarize demand records using the demand summarization skill, which reviews demand fields and related lists to create a clear summary. servicenow servicenowdemo demandmanagement deman...
Video
Summarize demands with the demand summarization skill
ServiceNow Documentation
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about 17 hours
"Don't put your icky fingers on update sets." That's Robert Fedoruk, PM for ReleaseOps, on the manual grind of moving update sets from dev to test to prod. ReleaseOps automates both the movement an...
Video
Don't put your icky fingers on update sets
ServiceNow Dev Program
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about 18 hours
Releases aren't just about moving update sets between environments. Most organizations still have manual tasks that need to happen before a release can go live, from training users and publishing d...
Video
What are Runbook Tasks? | Developer Passport Highlight
ServiceNow Dev Program
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about 19 hours
See how ServiceNow Process Mining helps you accelerate release velocity. In this video, we show how to visualize and detect Release Note Release Task velocity and quality issues, use Improvement Op...
Video
Process Mining in Minutes - Digital Product Release
ServiceNow Community
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about 19 hours
A security incident happens in SecOps. The risk register lives in GRC. Too often, the two never talk to each other.
Security Incidents Disconnected from Enterprise Risk — Linking SecOps and GRC with AI for Real-Time Risk Visibility
REDE Consulting
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about 20 hours
www.rede-consulting.com
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Delta extraction sounds simple: only pull what changed. The interesting part is that last word. Your ERP won’t tell you what changed unless you ask it the right question — and the field you...
Scheduling delta extraction using Zero Copy Connector for ERP
New article articles in ServiceNow Community
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about 22 hours
www.servicenow.com
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This video demonstrates the new document reduction feature introduced in version 4.0 of Smart Documents Agent. It showcases how to detect and redact sensitive content within attachments in the Serv...
Video
Demonstrating Document Reduction in Smart Documents Agent
ServiceNow Community
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1 day
