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Overview
Now Assist for Field Service Management (FSM) enables technicians to generate AI-powered closure notes for work order tasks, helping them document completed work quickly and consistently...
How to Enable Now Assist for Work Order Task Closure in FSM Mobile
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41 minutes
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Overview
Now Assist for Field Service Management (FSM) brings AI-powered assistance to field service technicians through the ServiceNow Agent mobile application. The FSM experience can provide co...
How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM
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about 1 hour
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REDE Consulting is a specialized Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) advisory firm serving insurance carriers, MGAs, and InsurTech companies. We help insurers t...
Climate Risk and Catastrophe Modeling: Strengthening Disclosure and Resilience Compliance for Insurers
REDE Consulting
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about 8 hours
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If you have been following ServiceNow's AI journey, you may have noticed quite a few changes recently .One of the biggest ones is the move from Now Assist to ServiceNow Otto. At the same time, Now ...
ServiceNow AI Admin Center: Managing the New Era of Otto and AI
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about 13 hours
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🎓 New Learning Unlocked! 🚀
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportuniti...
Partner Presales: AI Control Tower
Stories by Prashant Kumar LearnIT on Medium
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about 14 hours
medium.com
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I get asked to explain the difference between Employee Journeys and Employee Lifecycle Events more often than almost anything else in HRSD — and the honest answer is that it depends entirely on who...
Employee Lifecycle vs Employee Journey: What's the Difference? (Part 1 of 2)
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about 16 hours
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In [part 1](https://www.servicenow.com/community/servicenow-ai-platform-articles/employee-lifecycle-vs-employee-journey-what-s-the-difference/ta-p/3600063) I explained why I answer the Employee Jou...
Lifecycle Events vs Journey Accelerator in HRSD : Which One Should You Build? (Part 2 of 2)
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about 16 hours
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Every organization runs on approvals, and each one of them takes time. Stakeholders define the approval logic in a policy, a developer translates it into workflow logic, and still every approval re...
Intelligent Approvals In the ServiceNow Brazil Release | Developer Passport
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1 day
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Every ServiceNow developer have few common nightmares: someone else's changes quietly overwriting there's, or a proof of concept breaking something that matters. [@jivanjotkaur](https://www.service...
Developer Sandboxes In the ServiceNow Brazil Release | Developer Passport
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1 day
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If your CMDB can't be trusted, neither can the decisions built on top of it. Here's how AI keeps configuration data accurate automatically.
A Broken CMDB Is Breaking Decision-Making — Building a Trusted, AI-Enriched CMDB in ServiceNow
REDE Consulting
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1 day
www.rede-consulting.com
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ServiceNow Studio In the Brazil Release | Developer Passport
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2 days
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Experiences In the Brazil Release | Developer Passport
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2 days
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Gary closet servers from around the world #dev #tech #sysadmin #IT #technology
ServiceNow Dev Program
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2 days
Learn how to set up OAuth client-credentials authentication and a full CI/CD pipeline using ServiceNow SDK and GitHub Actions. Replace Basic Auth with OAuth auth, though both are supported in this ...
Configure CI/CD with Github Actions and Now-SDK using OAuth or Basic Auth
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2 days
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Hello Chicago SNUG Community!
We're excited to begin planning our next Chicago ServiceNow User Group Live Event this November and are looking for customers who would like to participa...
2026 Chicago SNUG! Call for Host, Sponsor, & Speakers
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2 days
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- Access the deck and session recording if you missed the session!
- Within a week from the session date, this blogpost will be open for any questions you may have. Our experts will answer th...
Activate AI Skills and Agents for Incident Management: Post Webinar Blog
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2 days
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🎓 New Learning Unlocked! 🚀
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportun...
Partner Journey: Retail Professional Sales Representative
Stories by Prashant Kumar LearnIT on Medium
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2 days
medium.com
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Students are empowering their peers with ServiceNow skills & certifications right on their own campuses. Read more to get involved or volunteer with our programs!
Welcome to our 2026-27 ServiceNow University Campus Leaders!
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2 days
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Army readiness depends on turning demand into action. Whether supporting soldiers, resolving maintenance issues, managing supply shortages, or coordinating across commands and mission partners, lea...
Video
Federal Tech Talk: You Already Own CRM. Now Activate It for Mission Readiness
ServiceNow Community
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2 days
A practical guide to what AI Agent Advisor is, when to use it, and what it's actually worth
AI Agent Advisor reads the records your teams have already closed, groups them into recurring problems, ...
AI Agent Advisor - Let your own data pick your first AI agent
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2 days
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As CWM grew, so did the number of places where your work shows up as a list. One is the Board List view and with the CWM Sept 2026 release, a new List is introduced in the Left navigation panel. Tw...
Understanding lists in CWM: Board List view vs. ServiceNow List
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2 days
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A flow that runs clean but gives the wrong result is the worst kind of bug: no error, nothing to grep, just you and the logs. Brazil ships two new ways to debug flows, one AI, one not. Riya Kapoor ...
Two New Ways to Debug Flows in Brazil
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2 days
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