Page not found
ServiceNow News
53175 items
Every conversation I have with leadership around AI Agents hits the same wall within ten minutes: _“Which use case do we actually start with?”_
How do you actually decide?
Every AI Agent ...
Stop guessing which process gets your first AI Agent
New article articles in ServiceNow Community
·
about 2 hours
www.servicenow.com
cache
Autonomous Workforce is bringing AI Specialists to CSM :AI teammates that self-assign, research, and resolve cases end-to-end. This session is your first look at the CRM Case Management AI Speciali...
Video
CRM AI Academy: CRM Case Management AI Specialist: Autonomous Workforce
ServiceNow Community
·
about 3 hours
With the September 2026 release, the Studio has been completely reimagined with a new build experience and faster path from ideation to deployed agent. The goal: compress time-to-first-agent for bo...
Reimagined AI Agent Studio [September 2026 release]
New article articles in ServiceNow Community
·
about 4 hours
www.servicenow.com
cache
Risk has major new capabilities for Brazil (Q3) that you won't want to miss
Read about Risk's major new capabilities for Brazil
New article articles in ServiceNow Community
·
about 7 hours
www.servicenow.com
cache
“Fixed stuff” +9001 -9001 #tech #programming #developer #coding #devlife
ServiceNow Dev Program
·
about 9 hours
Our technology workflows team launched Pre-Built Domain-Specific servers as part of the September 10th release:
See their post for more: [https://www.servicenow.com/community/itsm-blog/se...
Check out the post for Out-of-the-box MCP Servers from our Technology Workflows team
New article articles in ServiceNow Community
·
about 10 hours
www.servicenow.com
cache
The last platform-side step: create the MCP server record, add the tools, activate it, copy the URL. That URL plus the OAuth client ID and secret is everything Claude needs to connect. 📘 Full writt...
Video
Create the MCP Server Record in ServiceNow
ServiceNow Dev Program
·
about 12 hours
General availability • September 10, 2026
ServiceNow Launches Out-of-the-Box MCP Servers for Claude, Copilot, Gemini, and Other AI Clients
The AI client orchestrates. ServiceNow remains the gover...
ServiceNow Launches Out-of-the-Box MCP Servers for Claude, Copilot, Gemini, and Other AI Clients
New article articles in ServiceNow Community
·
about 12 hours
www.servicenow.com
cache
AI Gateway is ServiceNow's runtime enforcement layer for MCP (Model Context Protocol) connections in AI Control Tower. It governs which MCP servers agents can reach, secures every connectio...
AI Gateway FAQ
New article articles in ServiceNow Community
·
about 12 hours
www.servicenow.com
cache
It comes up on nearly every candidate call I have, usually about twenty minutes in, once we’ve got past the money.
“Should I stay in consulting, or should I go in-house?”
There isn’t a right answ...
Partner or End User: Where Should You Take Your ServiceNow Career?
Linking Humans ServiceNow Recruitment
·
about 13 hours
linkinghumans.com
cache
In the last fortnight ServiceNow patched three vulnerabilities in its AI Platform that each scored a perfect 10.0, none of which required authentication to exploit. In the same window it expanded ...
The ServiceNow Job Nobody Trained For Is The One Everybody Now Needs
Linking Humans ServiceNow Recruitment
·
about 13 hours
linkinghumans.com
cache
On 27 August, ServiceNow published a security advisory covering four vulnerabilities in the AI Platform. Three of them scored a perfect 10.0. None of them need authentication, none need user inter...
Three CVSS 10.0 Flaws, No Authentication Needed. Who In Your Organisation Is Applying That Patch?
Linking Humans ServiceNow Recruitment
·
about 13 hours
linkinghumans.com
cache
Watch how ServiceNow's Globalization Terminology Agent builds AI-powered glossaries directly in Localization Workspace. Released in September 2026, the agent removes the manual tasks involved in gl...
Video
Create an AI Powered Glossary in Localization Workspace
ServiceNow Community
·
about 14 hours
The Challenge Protected health information (PHI) breaches remain the top compliance concern for healthcare organizations, and regulators treat them accordingly: PHI violations are roughly seven tim...
Protecting Patient Data: HIPAA, Cybersecurity & IRM Challenges Facing Healthcare in 2026
REDE Consulting
·
about 16 hours
www.rede-consulting.com
cache
The September store release is available now on Zurich and Australia. Build Agent upgrades itself, ServiceNow IDE has moved into ServiceNow Studio, and there is a route into Studio from the platfor...
What's New in ServiceNow Otto for Creator: Brazil EA Release (September 2026 Store Release)
New article articles in ServiceNow Community
·
about 18 hours
www.servicenow.com
cache
What if AI could turn a customer request into a personalized recommendation, a governed business process, and a measurable business outcome?
Discover how AI agents, TM Forum standards, workflow o...
AI Governance for Telecom: Transforming Customer Journeys from Intent to Value
New article articles in ServiceNow Community
·
about 18 hours
www.servicenow.com
cache
A few clicks in the ServiceNow MCP Server Console turns a Scripted REST resource into a tool Claude can discover. Path parameters and OpenAPI schema properties become tool inputs automatically. 📘 F...
Video
Build MCP Tools in the MCP Server Console
ServiceNow Dev Program
·
about 19 hours
Developers, please prepare for landing; Developer Passport: Brazil is almost here! ✈️🇧🇷 Join us September 14th - 18th for a full week of live sessions designed to get you ready for ServiceNow's lat...
Video
Developer Passport: Brazil Release Preview (Trailer)
ServiceNow Dev Program
·
about 19 hours
Roughly a third of the ServiceNow roles that land on my desk have the wrong title on them.
Not slightly wrong. Wrong in a way that costs the client six weeks and a rejected offer.
The job spec sa...
Do you need a ServiceNow developer, technical consultant or architect?
Linking Humans ServiceNow Recruitment
·
about 20 hours
linkinghumans.com
cache
This summer, 28 ServiceNow employees cycled more than 155 miles in two days to raise money for children impacted by war while fulfilling our purpose together to make the world work better for every...
Video
Fulfilling our purpose through dedication and partnership
ServiceNow
·
about 23 hours