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A back to the basics, live look at turning everyday IT tasks into AI-driven workflows. This is the onramp to Autonomous IT. Explains and demonstrates Skills, AI Agents, Agentic Workflows and AI Spe...
Video
ServiceNow - From Reactive to Autonomous: The IT Journey
ServiceNow Community
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about 2 hours
Running a business on clunky, manual processes is a fast track to losing customers. In this montage video, leaders from top brands share how they left manual CRM behind. See how ServiceNow Autonomo...
Video
See how manual CRM is killing the customer experience
ServiceNow
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about 2 hours
In this tutorial, we’re going to go over MCP client setup to connect to a ServiceNow MCP Server via OAuth 2.0. I’m going to use the HRSD MCP Server (released August 2026) and demo the use case agai...
Quick Tutorial: MCP Client to ServiceNow HRSD MCP Server Knowledge Tool
New article articles in ServiceNow Community
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about 3 hours
www.servicenow.com
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Your AI initiatives are at risk without business context
New article articles in ServiceNow Community
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about 5 hours
www.servicenow.com
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We know that everything on the web is a box by default, but you’ll find many animated <div>s pretending to be circles. But if you’ve ever met a real <circle>, you’ll know that they’ve got a lot mor...
Timing Charts: A Blueprint For SMIL Animations
Articles on Smashing Magazine — For Web Designers And Developers
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about 6 hours
smashingmagazine.com
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RCSA cycles are meant to happen regularly. In practice, they often take so long that the risk landscape has already shifted by the time they're done.
Risk Assessments Delaying Every Audit Cycle — AI-Accelerated Risk & Control Self-Assessments (RCSA)
REDE Consulting
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about 10 hours
www.rede-consulting.com
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High-volume triage is one of the most common pain points in enterprise service management. Requests come in through portals, voice, emails, EmployeeWorks... Every one of them needs to land with the...
Smarter Triage: a layered AI architecture that keeps costs in check at scale
New article articles in ServiceNow Community
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about 14 hours
www.servicenow.com
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ServiceNow business rule types #servicenow #servicenowtraining #servicenowcommunity #coding
TechnoMonk
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about 15 hours
- Multi-Instance View is live in Clone Admin Console 2.3.0 / Australia Patch 5
- Upgrade to Australia Patch 5, opt in, and connect your sub-prod instances — then clone activity across your whole es...
Your whole instance estate in one console: Multi-Instance View is live - Clone Admin Console in AP5
New article articles in ServiceNow Community
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about 19 hours
www.servicenow.com
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- Multi-Instance View is live in Clone Admin Console 2.3.0 / Australia Patch 5
- Upgrade to Australia Patch 5, opt in, and connect your sub-prod instances — then clone activity across your whole es...
Your whole instance estate in one console: Multi-Instance View is live - Clone Admin Console in AP5
New article articles in ServiceNow Community
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about 19 hours
www.servicenow.com
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Calling all Columbus community members! ServiceNow invites you to join us for an in-person SNUG event in Ohio, featuring pre-SNUG workshops and SNUG sessions.
SNUG meetings are&...
Register for the upcoming Columbus SNUG Live Event 2026
New article articles in ServiceNow Community
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about 19 hours
www.servicenow.com
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Why multilingual content is a business risk, a compliance question, and an AI-readiness problem - not just a translation checkbox - with ServiceNow's Lyena Solomon. ServiceNow Localization Globaliz...
Video
Why Translation Isn't the Same as Understanding | ServiceNow Insights podcast
ServiceNow Documentation
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about 20 hours
LS
Details on the new JWT authentication along with onboarding, migration, and security impact.
The New Way for MID Servers to Authenticate: Private-Key JWTs
New article articles in ServiceNow Community
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about 22 hours
www.servicenow.com
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POV: migrating the shared drive #dev #tech #sysadmin #IT #technology
ServiceNow Dev Program
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about 23 hours
This is the start of our 7th year of doing the podcast. Juan and Tim kick off the 12th season sharing who are the upcoming guests and what's the latest on their mind about this crazy data and AI wo...
Video
Honest No-BS Data Podcast 7th Year and Season 12 Kick Off
ServiceNow Community
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about 24 hours
Most enterprises don't have a data problem anymore, they have a context problem. AI can access your dashboards and reports, but it doesn't know which definition of "active customer" your business t...
Video
Your AI Initiatives are at Risk Without Business Context
ServiceNow Community
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1 day
Help shape the future of PDIs
W...
Take our 5-minute survey and help shape the future of PDIs
New article articles in ServiceNow Community
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1 day
www.servicenow.com
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Shows how to align and distribute shapes on the diagram canvas in Enterprise Architecture Workspace. servicenow servicenowdemo EAW enterprisearchitecture This video was recorded in the Australia re...
Video
Align and distribute shapes in a modeling diagram
ServiceNow Documentation
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1 day
A complete configuration guide for Workplace Indoor Mapping
Implement Workplace Indoor Mapping in a day
New article articles in ServiceNow Community
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1 day
www.servicenow.com
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Hello SNUG Members!
We are excited to be planning the next Kansas City Live event and want to hear from you!
We are looking for customers who want to: ...
Planning Next SNUG Live Event! Looking for a partner sponsor, presenters and a customer host!
New article articles in ServiceNow Community
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1 day
www.servicenow.com
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