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Your Agent Made the Call. Who Answers For It?

New article articles in ServiceNow Community · Sep 25, 2026 · article

An AI agent found a known vulnerability and exploited it, with no human anywhere near the decision. We argue about who should answer for that, and what it means for every agent your team has already put into production.

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https://www.servicenow.com/community/developer-advocate-blog/your-agent-made-the-call-who-answers-for-it/ba-p/3602424