This article is to implement two levels of approval sequentially during authorize phase for a change request as part of change management process. Code : [anilvaranasi/Custom-CHG-Approval](https:/...

SLA configuration can get a little complex when service based SLAs need to be configured, this scoped app is meant to simplify such configuration by making use of decision tables to map service to ...

Are you struggling to manage large and complex topics in your virtual agent designer? Discover how GML (Graph Modeling Language) can revolutionize the way you visualize and optimize your virtual ag...

Powershell script -> Simple text file with content provided as input \ Eg. User name="admin", Password="admin" for this code sample. $user = "admin" $pass = "HYby5KaPud4g" Build auth header $base...

\\Streamlining Life Cycle Event Analysis: A Game-Changing Script\\ As anyone who has worked with life cycle events knows, analyzing the complex web of activity sets, activities, and audiences can ...