Robert is the Director of Outbound Product Management for Operational Technology, focusing on the market strategy and success of our Operational Technology Management (OTM) solutions. He creates product strategies and roadmaps to make sure our OTM offerings are top-notch for managing operational technology assets. With over 20 years in OT industrial automation, engineering, programming, and manufacturing, Robert brings a wealth of experience. Before joining ServiceNow in 2022, he specialized in process improvement and OT security for the manufacturing and utility sectors.