Jon Harriman, VP at Capgemini, leads the People Experience Group, offering a transformation strategy to enhance HR and IT. With 23+ years in IT, including a tenure at IBM, he focuses on improving employee retention, engagement, and productivity through Capgemini's comprehensive services. This approach aims to boost organizational profitability. Learn how ServiceNow can elevate People Experience in this insightful session, drawing on Jon's extensive experience to guide clients towards exceptional employee satisfaction and business success.