Fotini Costopoulos, currently leads the Value Center of Excellence team at ServiceNow with a bold mission to architect and scale value across the customer journey. With two decades of expertise in value management, business development, technology sales, and customer success, Fotini is recognized for her strategic vision and leadership in transformational customer value programs. Before joining ServiceNow, Fotini led industry value advisory teams at SAP and go-to-market initiatives at Capgemini.