ServiceNow News
38 items
About This Document
This document contains 57 questions and answers from the APAC ITOM Office Hours session held on August 5, 2026.
Note: Answers were processed using AI tr...
Video
ITOM Office Hours Q&A August 2026 | APAC Session
New article articles in ServiceNow Community
·
5 days
www.servicenow.com
cache
Most AI pilots work fine, and that's what makes them so hard to argue with. The demo goes well, the model does its job, and then a year goes by and nobody can point to a number that moved. &nb...
How to find the AI use case that pays for itself
New article articles in ServiceNow Community
·
8 days
www.servicenow.com
cache
Watch Your Assists in Real Time: Usage Alerts Are Here
Minimum Version: Australia Patch 4 Feature: Usage Alerts in AI Admin Hub Role: sn\_nowassist\_admin
💡 Note: As of Australia Patch 5 or Zuri...
Watch Your Assists in Real Time: Usage Alerts Are Here
New article articles in ServiceNow Community
·
8 days
www.servicenow.com
cache
Every Chief Risk Officer, Risk Committee, and GRC Leader faces the same fundamental challenge: translating technical telemetry into quantified business exposure so leadership can manage risk proact...
CSDM Data Foundations: The Governance Blueprint for IRM and Enterprise AI
New article articles in ServiceNow Community
·
14 days
www.servicenow.com
cache
Provides an overview of how to generate reports using extended tables and dot-walking. This video covers: 00:00 Intro 00:13 Enable reporting on extended fields 00:32 Creating a report 01:15 Natural...
Video
Reporting - Creating reports with data on extended tables
ServiceNow Documentation
·
16 days
Autonomous SLO Creator Agent: Accelerating Service Reliability for Distributed Teams
In a world where services are owned by teams spread across regions, time zones, and organizational bou...
Autonomous SLO Creator Agent: Accelerating Service Reliability for Distributed Teams
New article articles in ServiceNow Community
·
28 days
www.servicenow.com
cache
Overview
When configuring a Microsoft Defender incident profile in Security Incident Response (SIR) to ingest incidents into the platform, the profile exposes a Pull Closed Incidents option. This...
How to Pull Only Specific Closed Defender Incidents into ServiceNow SIR
New article articles in ServiceNow Community
·
about 1 month
www.servicenow.com
cache
In this demo, you will see how to enable analysis using a proven statistical methodology within ServiceNow Operational Resilience. By analyzing losses over a period, including their frequency and s...
Video
What's New in Operational Resilience in Q2 26: Scenario Modeling
ServiceNow Community
·
about 1 month
Managing Healthcare BAA Agreements at Scale: How Contract Management Pro Turns Compliance Risk into Competitive Advantage
Healthcare organizations live under constant compliance pressure....
Managing Healthcare BAA Agreements at Scale with CM Pro
New article articles in ServiceNow Community
·
about 1 month
www.servicenow.com
cache
Provides an overview of how to generate reports using extended tables and dot-walking. This video covers: 00:00 Intro 00:13 Enable reporting on extended fields 00:32 Creating a report 01:15 Natural...
Video
Reporting - Creating reports with data on extended tables
ServiceNow Documentation
·
about 1 month
We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually need are better integr...
Video
Users Don’t Need More Tools: They Need Seamless Integrations
Articles on Smashing Magazine — For Web Designers And Developers
·
about 2 months
smashingmagazine.com
cache
The design community has entered a period of conversational tunnel vision. Because Large Language Models (LLMs) are trained on dialogue, the industry has collectively decided that the chat bubble i...
Matching AI Modality To User Intent: Designing The Right Interface
Articles on Smashing Magazine — For Web Designers And Developers
·
about 2 months
smashingmagazine.com
cache
What it is
Portfolio Insights is an AI capability inside the Strategic Planning Workspace (SPW) that reviews the planning items in a portfolio plan and flags the ones at risk of schedule problems...
Portfolio AI Insights: How It Works and How to Tune It
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
|
What's New in the June Store Release
A faster, more connected Impact experience
[Get the Impact App on the ServiceNow Store →](https://store.servicenow.com/store/app/b67f67ee1b646a50...
ServiceNow Impact: What's New in the June Store Release
New article articles in ServiceNow Community
·
2 months
www.servicenow.com
cache
Australia Release Deep Dive – HR...
Australia Release Deep Dive Blog - HRSD
New article articles in ServiceNow Community
·
2 months
www.servicenow.com
cache
Previous: https://www.youtube.com/watch?v=aXnbjYxCRAY&list=PL3rNcyAiDYK2Pd\_HgNb8E2tw4Mb0vw1f1&index=24 Next: https://www.youtube.com/watch?v=rrXgw4XgCKg&list=PL3rNcyAiDYK2Pd\_HgNb8E2tw4Mb0vw1f1&in...
Video
Git undo: restore, revert, and reset explained
ServiceNow Dev Program
·
3 months
https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fd4qXXPvYaqc%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dd4qXXPvYaq...
Stop Hardcoding Business Logic - Use Decision Tables instead
New article articles in ServiceNow Community
·
3 months
www.servicenow.com
cache
The Australia...
What's new in ServiceNow's Australia release for Telecom
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
ServiceNow Knowledge 26 kicks off today in Las Vegas and we are back at it with CreatorCon. One of the exciting flagship experiences this year is our Vibe Code Lounge, sponsored by NVIDIA. This act...
From Vibe Code Lounge to Deep Research: ServiceNow and NVIDIA at Knowledge 26
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Overview
This article outlines all the topics detected by the Project Insights engine, focusing on Risks & Actions (RIDAC), Financials, and Schedule. For each topic, it explains what...
What Project Insights Detects — Risks & Actions (RIDAC), Financials and Schedule
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Overview
This article outlines the topics detected by the Project Insights engine, focusing on Resource Management. For each topic, it explains what is monitored, when an insight is trigg...
What Project Insights Detects — Resource Management
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
It's 2 AM and something is wrong. You know this because an alert fired, your phone woke you up, and now you're staring at a screen trying to figure out what "wrong" actually means.
The fir...
The 2 AM Question: Australia innovations in Service Observability, SRM, and Synthetic Monitoring
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Overview
This article outlines all the topics detected by the Project Insights engine, focusing on Task Management and Milestones. For each topic, it explains what is monitored, when an insight i...
What Project Insights Detects — Tasks & Milestones
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache