What's New in the AI Agent Studio Redesign? | ServiceNow Developer Passport Brazil
ServiceNow Dev Program
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Sep 21, 2026
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video
AI Agent Studio had a reputation for being a bit clunky: too much clicking back and forth between building and discovering agents. Victor Chen, Sr. Principal Outbound Product Manager at ServiceNow, breaks down the UI refresh built to fix that. In this clip, Victor Chen walks through the refreshed AI Agent Studio interface: a new visual canvas, tighter AI Agent Advisor integration, and long-requested update set support for agents. 00:00 - Why AI Agent Studio felt clunky 00:20 - New visual canvas for building agents 00:44 - AI Agent Advisor, testing, and update sets 01:07 - What's staying the same This is a short excerpt from a longer walkthrough. Be sure to watch the full episode from Developer Passport Brazil for the complete demo: https://www.youtube.com/watch?v=9KQLNpoGyKo
https://www.youtube.com/shorts/FAb1-AVwmxs
Victor Chen