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Vidya Balakrishnan

Vidya Balakrishnan

VP/GM-Financial Services Product

ServiceNow Inc.

Vidya Balakrishnan is GM and VP of Financial Services at ServiceNow. She is an experienced technology and business leader with deep knowledge of CRM, process automation, and financial services technologies. She is responsible for product and solution strategy for Financial Services customers globally.

Conference Sessions

4 total
K26

Banking and Insurance CRM Roadmap: Agentic AI for the customer experience

SES8203

K26

Financial Services Spotlight: Connected, Governed, Trusted AI

SPT8092

Watch

K24

Financial Services Keynote: Game-changers for frictionless CX in the AI age

KEY2953

Watch

K25

Industry Keynote: Financial Services

KEY2549

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