Peter McDonnell is a Chief Transformation Officer at ServiceNow. He brings more than 20 years of experience in the global IT industry as a resilient and outcomes-focused leader. What’s the impact we’re going to have? How does this make life better for the end user? Always seeing the bigger picture while executing with precision, Peter partners with our customers to help them drive end-to-end transformation and unlock business value using the ServiceNow platform. 

Prior to joining ServiceNow, Peter held positions at Qantas, Fujitsu, and APA Group in Australia. Peter is a proven leader in developing and managing diverse teams and orchestrating complex and cross-functional change. 

As a thought leader, Peter brings fresh insights into transformation, employee and customer experiences, and building teams that go beyond benchmarks.