I bring a unique perspective to asset management as I've lived on both sides of the ServiceNow platform. Before joining ServiceNow in August 2024, I spent six years at one of the nation's largest healthcare systems managing over 25,000 endpoints using ServiceNow. Since joining, I've earned Certified Implementation Specialist certifications in Hardware Asset Management, Software Asset Management, Discovery, and Data Foundations. I specialize in helping government agencies establish scalable asset management practices that balance operational excellence with compliance requirements.