High-impact professional with over 2 decades of rich multi-cultural experience in leading IT Strategy, Service Operations & Delivery across multiple domains.
In her current role at Aon as the leader for ITSM & Enterprise Service Management, she is accountable for implementation & governance of core IT Service Management processes across the enterprise as well as strategy, design, governance and implementation of ServiceNow as ESM Platform to enable IT and business teams to deliver high quality, consistent outcomes by leveraging best practices towards driving transformation & innovation.