Amir is a certified ServiceNow Implementation Specialist with extensive experience delivering enterprise solutions for federal and commercial clients. He currently serves as an Advisory Solution Consultant at ServiceNow, specializing in Strategic Portfolio Management and supporting pipeline growth within the Federal market. Amir has held roles as Functional Lead and Platform Architect, translating complex requirements into successful ServiceNow implementations aligned with ITIL standards and Agile methodologies. He holds CAD, APM, ITSM, SPM, CSM, and HRSD certifications in ServiceNow.