Sessions Sessions - News Jace Pro

K20-LAB2974 Knowledge 2020

Lab/Workshop Resolve customer issues faster with Advanced Work Assignment and Agent Workspace (LAB2974)

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K20-BRE2532 Knowledge 2020

Breakout Rollout of ServiceNow's Vulnerability Response with Qualys integration in 90 days (BRE2532)

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K20-THS3100 Knowledge 2020

Theater The Next Gen, Human-Focused HR Agent Experience (THS3100)

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K20-DEM1054 Knowledge 2020

Demo Fix customer issues fast with Knowledge Management (DEM1054)

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K20-BRE1094 Knowledge 2020

Breakout Now on Now: Knowledge-Centered Service allow agents to resolve issues 50% faster (BRE1094)

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K20-DEM1100 Knowledge 2020

Demo Now Platform: Now on Now - Machine learning for everyday work (DEM1100)

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K20-DEM1077 Knowledge 2020

Demo Now on Now - Simplifying and optimizing processes with Legal Service Delivery (DEM1077)

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K20-THS1315 Knowledge 2020

Theater Now on Now: How ServiceNow reduced its technical debt by 56% using Healthscan (THS1315)

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K20-LAB1246 Knowledge 2020

Lab/Workshop Get started with Mobile Studio (LAB1246)

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K20-DEM1073 Knowledge 2020

Demo GRC: Now on Now - Achieving success with Audit and Compliance Program Management (DEM1073)

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K20-DEM1072 Knowledge 2020

Demo GRC: Now on Now - Scaling with Continuous Control Monitoring (DEM1072)

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K20-DEM1060 Knowledge 2020

Demo ITSM: Now on Now - Resolving incidents on the go with Mobile Agent (DEM1060)

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K20-LAB1125 Knowledge 2020

Lab/Workshop Achieve continual service improvement with Performance Analytics (LAB1125)

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K20-DEM1052 Knowledge 2020

Demo GRC: Realize the value of threat assessments with Business Continuity Management (DEM1052)

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K20-CCB3372 Knowledge 2020

Breakout HackSnack - IoT DevOps (CCB3372)

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K20-THS1092 Knowledge 2020

Theater Now on Now: Enterprise GRC Part 2 -SOX Deep Dive, Real-time Controls Management (THS1092)

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K20-THS3079 Knowledge 2020

Theater Keeping your finger on the pulse of customer service with Performance Analytics (THS3079)

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K20-DEM1061 Knowledge 2020

Demo ITSM: Now on Now - Accelerating major incident response and communication (DEM1061)

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K20-LAB4870 Knowledge 2020

Lab/Workshop Knowledge Management (KM) Implementation: Admin, Portals, and KCS (LAB4870)

K20-CCB3367 Knowledge 2020

Breakout HackSnack - LiquorBot (CCB3367)

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K20-THS3139 Knowledge 2020

Theater Unleashing the 5G Value (THS3139)

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K20-DEM1065 Knowledge 2020

Demo ITOM: Now on Now - Increasing efficiency with Service Mapping and Operator Workspace (DEM1065)

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K20-THS1307 Knowledge 2020

Theater Now on Now: Avoiding the noise. Targeted notifications with Agent Mobile in Orlando (THS1307)

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K20-THS1328 Knowledge 2020

Theater Now on Now: Build Virtual Agent conversations 5x faster (THS1328)

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K20-DEM1087 Knowledge 2020

Demo Now on Now: Building custom applications on the Now Platform (DEM1087)

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K20-BRE1313 Knowledge 2020

Breakout Now on Now: Covid-19 Emergency Response Apps - Idea to Production in one week (BRE1313)

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K20-THS1099 Knowledge 2020

Theater Now on Now: CSM+ITSM reduce risk, remove problems, and avoid 75K cases (THS1099)

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K20-LAB4867 Knowledge 2020

Lab/Workshop Communities Implementation (LAB4867)

K20-DEM1080 Knowledge 2020

Demo Now on Now: Tracking business outcomes with Performance Analytics (DEM1080)

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K20-THS1311 Knowledge 2020

Theater Now on Now: Unleash your citizen developers with all the right controls (THS1311)

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K20-THS1071 Knowledge 2020

Theater Now on Now: Unlock productivity to solve >60% of employee issues via self service (THS1071)

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K20-BRE1213 Knowledge 2020

Breakout Now on Now: Using AIOps to accelerate incident resolution and save $1.4M (BRE1213)

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K20-THS1308 Knowledge 2020

Theater Now on Now: Using Enterprise Architecture to rationalize technology investments (THS1308)

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K20-DEM1066 Knowledge 2020

Demo ITOM: Now on Now - Reducing incidents with Event Management (DEM1066)

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K20-DEM1099 Knowledge 2020

Demo Now Platform: Now on Now - Automating workflows to increase our knowledge management (DEM1099)

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K20-THS3078 Knowledge 2020

Theater Complete work the first time: Scheduling the most qualified field service tech (THS3078)

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K20-DEM1064 Knowledge 2020

Demo ITOM: Now on Now - Automating CMDB tasks to secure confidence in our data (DEM1064)

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K20-DEM1067 Knowledge 2020

Demo ITBM: Now on Now - Enhancing business outcomes with Project and Portfolio Management (DEM1067)

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K20-DEM1068 Knowledge 2020

Demo ITBM: Now on Now - Accelerating time to value with Agile and SAFe (DEM1068)

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K20-DEM1051 Knowledge 2020

Demo ITBM: Manage outcomes to create value (DEM1051)

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K20-DEM1069 Knowledge 2020

Demo ITAM: Now on Now - Controlling our spend with Software Asset Management (DEM1069)

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K20-DEM1055 Knowledge 2020

Demo Field Service Management: Schedule the most qualified technician for the task (DEM1055)

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K20-DEM1070 Knowledge 2020

Demo ITAM: Now on Now - Automating our end-to-end asset management process (DEM1070)

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K20-CCB1529 Knowledge 2020

Breakout Identify, reconcile, and rock the multi-sourced CMDB! (CCB1529)

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K20-DEM1093 Knowledge 2020

Demo HRSD: Now on Now - Improving user experiences with the employee portal (DEM1093)

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K20-DEM1075 Knowledge 2020

Demo HRSD: Now on Now - Completing tasks anywhere, anytime with Mobile Onboarding (DEM1075)

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K20-DEM1058 Knowledge 2020

Demo Make better business decisions and anticipate trends with real-time analytics (DEM1058)

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K20-THS1316 Knowledge 2020

Theater Now on Now: DevOps transformed CI/CD pipeline to daily releases and saved $250K (THS1316)

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K20-DEM1098 Knowledge 2020

Demo Now on Now: Empowering managers with our Success Center (DEM1098)

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K20-DEM1082 Knowledge 2020

Demo Now on Now: Enhancing the user experience with Performance Analytics (DEM1082)

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