News Items - News Jace Pro

Major Incident Management: On-call Scheduling

New article articles in ServiceNow Community · about 1 month

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We shipped ZCC for ERP built on SAP. That's still the core, SAP is the system of record for most enterprises. But we kept hearing the same thing from customers: "SAP is just one piece of this. We a...

Zero Copy Connector for ERP Gets Smarter: The May Release Unlocks Three Ways to Build Faster

New article articles in ServiceNow Community · about 2 months

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Instance Scan data model (Australia)

New article articles in ServiceNow Community · 2 months

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Disclaimer: _The views and opinions expressed in this article are my own and do not necessarily reflect the official position of ServiceNow. All technical guidance is based on publicly available S...

ServiceNow Notify Connector for Microsoft Teams: Self-Configured App with Certificate Authentication

New article articles in ServiceNow Community · 2 months

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![Screenshot 2026-06-01 at 5.03.43 PM.png](https://www.servicenow.com/community/image/serverpage/image-id/518148i4317AAF6A541404E/image-size/large/is-moderation-mode/true?v=v2&px=999 "Screenshot 20...

Instance Security: Creating Custom Scanner Checks

New article articles in ServiceNow Community · 3 months

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Now Assist Center Intro Table of Contents - [Natural Language Configuration](naturallanguageconfiguration) - [Instance-Aware Calls to Action (CTA)](instance-awarerecommendations) - [Agent Advis...

Now Assist Center Intro

New article articles in ServiceNow Community · 3 months

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Now Assist Center Hub Welcome! Now Assist Center: One Place to Manage AI on Your Instance If you've spent time configuring Now Assist, you know the drill: multiple consoles, scattered settings...

Now Assist Center (NAC) Hub

New article articles in ServiceNow Community · 3 months

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Getting Ready for Top-Down Discovery

New article articles in ServiceNow Community · 3 months

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Platform Academy - 2025年7月17日 - AIエージェントのツールとして活用するワークフローの構築

New article articles in ServiceNow Community · 3 months

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_Step-by-step setup guide for administrators and implementation teams_  Requires Zurich Patch 9 (ZP9)      Overview     This guide walks through the end-to-en...

Employee Slate Implementation Guide

New article articles in ServiceNow Community · 3 months

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ServiceNow Product Documentation is Now on GitHub — Built for AI, Built for You If you've ever wished you could point an AI tool directly at ServiceNow documentation and get a reliable, accurate ...

ServiceNow Product Documentation is Now on GitHub — Built for AI, Built for You

New article articles in ServiceNow Community · 4 months

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Knowledge 2026 Is Almost Here — Know Before You Go

New article articles in ServiceNow Community · 4 months

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How To: mTLS for MID Servers Running in Kubernetes

New article articles in ServiceNow Community · 4 months

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How To: Enable Mutual TLS (mTLS) Authentication Between a MID Server and the ServiceNow Instance

New article articles in ServiceNow Community · 5 months

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About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. - Session date: March...

SAM Office Hours Q&A March 2026 | EMEA/APAC Session

New article articles in ServiceNow Community · 5 months

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New versions of ServiceNow-integrated third-party models available

New article articles in ServiceNow Community · 5 months

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After analysing every ServiceNow licensing reference page and knowledge article available, I've pulled everything together into one place  attached as a reference workbook at the end of this p...

About ServiceNow Licensing Guide

New article articles in ServiceNow Community · 5 months

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In Australia Release Q1 2026, New Columns have been added to Dictionary Table. So, When I started Exploring after my successful upgrade to Australia Instance, I found this. Let’s take an Example,...

New Read-only options Australia Release

New article articles in ServiceNow Community · 5 months

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Every day, enterprises handle enormous volumes of sensitive data — personally identifiable information (PII), protected health information (PHI), financial records, and more. The ris...