ServiceNow News
41 items
About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session dat...
SAM Office Hours Q&A April 2026 | AMS/EMEA Session
New article articles in ServiceNow Community
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about 1 month
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Mental health applications keep facing a continuing, measurable crisis: many people stop using them quickly. The data is stark: [almost 95% of users who open the app on day 1 abandon the app by day...
Designing For Distressed Users: Why Mental Health Apps Shouldn’t Follow Every UI Fashion
Articles on Smashing Magazine — For Web Designers And Developers
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about 1 month
smashingmagazine.com
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Flow Designer in ServiceNow: What the Australia Release Actually Changes
I've been working with [Flow Designer](https://www.servicenow.com/products/platform-flow-designer.html) si...
Flow Designer in ServiceNow: What the Australia Release Actually Changes
New article articles in ServiceNow Community
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3 months
www.servicenow.com
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb)
Hi th...
Mark's #Know26 recap
New article articles in ServiceNow Community
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3 months
MR
www.servicenow.com
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> “I think I’m done with reality.”
>
> — [The Seventh Circle](https://music.youtube.com/watch?v=oVyZNLx46IA&si=9YtNpbZVCJiPZcp-) by Architects
We’ve all, at some point, had the [thought](https://...
Video
This blog is a deep dive into the reservation enhancements introduced in the March 2026 Workplace Service Delivery (WSD) Store Apps release.
Please note that this is a summary of the most ...
What's New in WSD's Reservation Management: Invitee Availability and Advanced Recurring Patterns
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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Service Operations Workspace (SOW) can significantly modernize the agent experience: faster triage, cleaner navigation, and more context in fewer clicks. But implementations stumble because teams u...
Service Operations Workspace implementation is not a UI migration endeavor
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something yourself, these sto...
SkyGiraffe and the Rise of Mobile-First Work: A Builder’s Reflection
Jace's Blog
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about 1 year
jaces-newsletter-247292.beehiiv.com
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The Spark in the Conversation: What We Can Learn from ServiceNow’s Acquisition of Qlue
_By a Builder, For Builders – A Series on What Past ServiceNow Acquisitions Teach Us About Innovation_
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ServiceNow’s Acquisition of Qlue
Jace's Blog
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about 1 year
jaces-newsletter-247292.beehiiv.com
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This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something yourself, these sto...
Predicting the Future: The DxContinuum Story
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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This is a short one. It’s often enough that I do something that makes someone say, ‘wait, what?!’
Today was one of those days.
Sometimes you need to extract text from an image. There are loads of...
Getting Text from an Image (windows 11)
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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This is part of a series I'm writing to help remind myself (and anyone else building) that it's possible. These aren't just stories about companies ServiceNow bought. They're reminders that someone...
BrightPoint Security: Automating Trust for the Enterprise
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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This could be improved a lot.
Let’s first talk about how this is working for me.
Everything I read to do this either says make a rest call or use the “new transform data resource”. When trying th...
Calling Server Side Script includes from UIB Client Scripts
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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_This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something yourself, these sto...
From Startup to ServiceNow: The Story of ITapp
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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Back in 2012, I spent many evenings and weekends on the ServiceNow Community, answering forum posts, helping people troubleshoot tricky platform issues, and doing whatever I could to level up. (Sho...
From Consulant to Catalyst - Intreis and the GRC Shift at ServiceNow
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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The Story of Neebula: From Startup to Strategic Acquisition
This week, I’ve been looking into the story of [Neebula Systems](https://en.globes.co.il/en/article-servicenow-acquires-neebula-systems...
Neebula - Startup to Acquisition
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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The Midnight Distraction
It’s 1:33 AM. I should be fixing a bug, but here I am writing this post again.
I got sidetracked reading an old ServiceNow press release from 2013.
" [ServiceNow acqui...
Video
The 9-Year Overnight Success: Mirror42's Path to Enterprise Mastery
Jace's Blog
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over 1 year
KvdP
jaces-newsletter-247292.beehiiv.com
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> This is a work in progress and isn’t complete.
>
> _Jace_
Table of Contents
- [1. Getting Started](1-getting-started)
- [2. Deploying](2-deploying)
- [Useful resources](useful-resources)
O...
Video
The other day I needed to remove the “Discuss” button. This is an instance wide configuration.
Thankfully, [others have written about this](https://www.servicenow.com/community/sysadmin-forum/hide...
Hiding "Discuss" button on ServiceNow
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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To remove the “Follow” button, you can do this by disabling the live\_feed in the dictionary of the collection record.
Goto the sys_dictionary table and look for the table where the type is collec...
Hiding "Follow" on tables in ServiceNow
Jace's Blog
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over 1 year
jaces-newsletter-247292.beehiiv.com
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