ServiceNow News
58 items
_ Use Case: _
What constitutes Event Management and how is it managed through ServiceNow? Are there any configurable solutions available within ServiceNow?
_ Solution: _
_ What is Noise?...
ITOM - The Smart Guide for Event Management Framework
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about 3 hours
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_ Use Case: _
I wish to create a PDF or Word document derived from the ticket. Upon clicking the 'Generate Certificate' button, the document should be produced and attached to the corresponding ti...
Document Template: How to Generate Document From Tickets?
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4 months
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The procedure for managing the life cycle of certificates within the ServiceNow ecosystem. Understanding and advancing in certificate life cycle management.
_ Solutio...
CMDB - Certificate Lifecycle Management: A ServiceNow Approach
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5 months
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ServiceNow offers a Plug and Play solution for software asset management, and our focus should be on business-oriented data and the necessary configurations. The system has several configurations e...
SAM - Business As Usual (BAU) Support L1, L2 and L3 Activities!
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over 1 year
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_Use case:_
How is disaster recovery management managed in ServiceNow? Are there any specific modules that are supported, and will it be managed through out-of-the-box capabilities?
_Solution:_ ...
Business Continuity Management - Threat & Alert Data Feed - Crisis Map View!
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over 1 year
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_Use Case:_
If I aim to enhance the platform, specifically the ServiceNow Modules, what actions should I undertake, and how can I reach the desired target state?
_Solution:_
The ServiceNow Sec...
Ways to enhance the Security, Health and Auditing wellness of the platform!
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over 1 year
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_Use case:_
Are there any possibilities to conduct penetration testing in ServiceNow? How should I enable penetration testing? What steps must I follow to complete the penetration testing process...
How simple it is to conduct penetration testing in ServiceNow?
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over 1 year
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_Use case:_
Are there any possibilities to conduct penetration testing in ServiceNow? How should I enable penetration testing? What steps must I follow to complete the penetration testing process...
How simple it is to conduct penetration testing in ServiceNow?
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over 1 year
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_Use Case:_
Are there any functionalities available in Yokohama to comprehend the Non-Compliant software, License Summary and its related model through a diagrammatic representation, along with a...
Yokohama - SAM - License Summary & Software Complaince Functionalities
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over 1 year
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I have recently concluded my journey to the ServiceNow Knowledge 2025 event, from which I gained significant insights. Prior to this experience, I lacked a clear understanding of how to prioritize ...
Knowledge 2025 Experience!
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over 1 year
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_Use Case:_
Initiate the integration process between ServiceNow and Azure DevOps to facilitate automated change management and support for implementing infrastructure modifications.
_Solution:_
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Video
Magic to Enable Enterprise / Automated Change Management
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over 1 year
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_Use Case:_
Initiate the integration process between ServiceNow and Azure DevOps to facilitate automated change management and support for implementing infrastructure modifications.
_Solution:_
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Video
Simplify to Enable Enterprise / Automated Change Management
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over 1 year
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_Use Case:_
Initiate the integration process between ServiceNow and Azure DevOps to facilitate automated change management and support for implementing infrastructure modifications.
_Solution:_
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Video
Simplify Your Enterprise / Automated Change Management
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over 1 year
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Understanding license consumption is a crucial aspect of ServiceNow, as it helps determine how many licenses have been purchased, how effectively they are being utilized, and what actions businesse...
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License Consumption Discussion Video's - ITSM, CSM, ITOM, SAM, HRSD!
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over 1 year
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_Use Case:_
We recognize that OOB offers conversation topics within the virtual agent. Furthermore, I aim to develop conversation topics tailored to our business's ServiceNow instance. What metho...
NLU Intent - How to Identify the 'Conversation Topic' in Business Instance?
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over 1 year
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In the previous version, when utilizing the decision builder to define decisions, there was no option available to activate or deactivate a row. Yokohama recognizes the necessity for businesses to ...
Yokohama - Decision Builder Magic! Decision Row Activate & Inactivate
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over 1 year
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_Use Case:_
A significant number of individuals recognize that SAM serves as a plug-and-play solution, requiring no configurations to enhance its effectiveness. If this is not the case, which spe...
Click & Config! Software Asset Management Configuration - Focus Areas
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over 1 year
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Numerous businesses seek to comprehend which software applications are non-compliant and the underlying reasons for their non-compliance. It is essential for both the Software Asset Management (SAM...
Software Non-Compliant? What factors contribute to its classification as Non-Compliance?
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over 1 year
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_Use Case:_
To kick start the Software Asset Management programme, what prerequisites must be considered, and what areas should we prioritize?
_Solution:_
ServiceNow offers a plug-and-play ...
Hand Book! To Kick Start the Software Asset Management (SAM)
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over 1 year
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To begin your journey in learning Project Portfolio Management, you may have questions regarding how to initiate the process, the out-of-the-box (OOB) capabilities, and how these capabilities align...
Quick Learn! SPM - Project Portfolio Management Overview
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over 1 year
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_Use Case:_
Data privacy is a crucial aspect of managing business data within a ServiceNow instance. What solutions are available in ServiceNow? Which plugins support the enhancement of data priv...
Avengers for your Data Security! - Yokohama ServiceNow Minion.
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over 1 year
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Yokohama! ServiceNow Minions - Tech Bytes!
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over 1 year
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_Use Case:_
Is there any pre-existing functionality that can support automated testing to evaluate the integrity of the CMDB and the operational status of the 3C Dashboards? Generally, during inst...
ATF for CMDB? Supprt to identify the CMDB Operational Status
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over 1 year
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_Use Case:_
Is there any pre-existing functionality that can support automated testing to evaluate the integrity of the CMDB and the operational status of the 3C Dashboards? Generally, during inst...
ATF for CMDB? Support to identify the CMDB Operational Status
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over 1 year
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The 'Yokohama' Release introduces several new _Web Service REST APIs_ that are set to enhance the integration landscape. These newly introduced APIs are designed to facilitate and support your inte...
Yokohama! Integration Landscape - New Web Service REST APIs
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over 1 year
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