If you are in the K23 ServiceNow Advanced Admin class in room Galileo 902, please introduce yourself and post any comments or questions here using the COMMENT button. Classroom staff will be monitoring this conversation during class on May 14-15, 2023 and will answer to the best of their ability.

Please also see attached to this article a PDF file containing answers to questions posed in the Labs and also code snippets to support some of the Lab activities.

We will be using REST based integrations today. To complete Labs 4.1 and 4.2 we will use the following URL and the the following rest_service user:

https://snaa-may10-544-001-instructor.lab.service-now.com/api/now/table/incident

user: webservices.connection

pwd: K23D3m0$

I thought I would share with you resources for some of the features shown yesterday:

ServiceNow Command Line Utility:

https://docs.servicenow.com/en-US/bundle/utah-application-development/page/build/servicenow-cli/conc...

Using IDR:

https://www.servicenow.com/community/creatorcon-blogs/instance-data-replication-managing-data-across...

If you are interested in trying out another REST intgeration example, I have attached a Lab that you can do in a developer instance. The lab uses a public REST web service that returns a payload of countries of the world. The Lab calls the REST Service via a REST Message and the payload is processed through a small script and pushes the data into an import set which triggers a Transform Map to populate a target custom table. The Script and Lab are attached.