Chicago World Forum Update
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Sep 23, 2026
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Hello SNUG Members!
It's not too late to register for the upcoming World Forum in Chicago.
I wanted to share some event highlights:
Australia Release in Motion- demos and sessions reflect what's in production NOW! See real workflows and use cases built on the release.
Jeff Hausman Keynote on AI Control - bridges "AI as force multiplier" to the real problem: governing AI at scale.
Customer Proof Points - new spotlights and use cases (EmployeeWorks maturity, Armis/Veza integration, others) -learn from your peers' implementations.
Otto Integration Throughout - Otto workflows woven into sessions across the board- see governance in action.
SME Access- have deeper technical conversations with on-site experts
Hands-On Sessions - more specialized sessions so you can go deeper on specific use cases
Thank you! Tracy O'Brien
https://www.servicenow.com/community/chicago-snug/chicago-world-forum-update/ta-p/3601516
Tracy O'Brien
Jeff Hausman