Main Topic: CMDB  Journey: Tribulations and Celebrations

Deck attached here and Recording link here: September 17 2026 Third Thursday Recording

Q&A session immediately after main presentation. 

Future First Friday's Sessions

• Nov: Enterprise Architecture- Beyond CMDB (Customer Story)
• Coming Soon: Dynamic IRE
• Coming Soon : AICT- What, When and Where (ServiceNow)
• Coming Soon: Process Mining – Hands on? (ServiceNow)
• Coming Soon: CSDM in Healthcare updates (ServiceNow)

New Zoom Registration Link here!  Friday Sessions

Registration is now open! Thursday Sessions

Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.