Build Agent is ServiceNow’s AI-native development capability. Describe what you need in natural language, and it builds directly inside your environment. Build Agent works across the full platform. That includes new applications, but also the existing ones, plus out-of-the-box configurations and the systems your business runs on today. One of Build Agent’s highest-value capabilities is modification: the ability to change what already exists in your organization, in plain language. Add workflows to a complex app your team has used for years. Modernize a process by updating a playbook, standing up an AI agent, or revising a catalog item. Build Agent works in that context. Before it generates anything, it reads your data model, configurations, and access controls. The output is running software, built inside your environment and governed by default. Role-based views, data policies, audit trails all inherited and connected to your real data. The distance between an idea and working automation used to be a project. Now it is a sentence and a few minutes.