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2026 SPM Delta Deck - Brazil Release

New article articles in ServiceNow Community · Sep 16, 2026 · article

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Hi Everyone, 

 

The new release (July to September store) for ServiceNow Strategic Portfolio Management brings meaningful upgrades across AI, project execution, demand management, and governance. Here are the highlights worth knowing.

  • MCP for SPM
    SPM data now seamlessly now integrates where your teams already work — ask questions about your portfolio directly in AI clients like Claude or Copilot, with the same ServiceNow governance and audit trail enforced. No more tab-switching just to answer a status question.
  • Hybrid Project Management (PWS + CWM)
    Project managers govern in Project Workspace while team members execute in Collaborative Work Management — and every update syncs automatically in real time. Both personas stay in their preferred environment without losing a single status update.
  • Demand Management Enhancements
    Financial grids, AI summarization, duplicate detection, and a self-serve requester tracker are now all built into the demand workspace — giving every stakeholder from requester to portfolio manager the context they need without chasing anyone for updates.
  • RIDAC Improvements
    Risks, issues, decisions, actions, and change requests each get their own tab with inline editing, and RIDAC visibility now extends across the full delivery hierarchy — from projects all the way to epics, features, and iterations.
  • Programs in SPW
    Legacy program users now get a direct entry point into Strategic Planning Workspace, with a portfolio plan auto-created for each existing program. Transition happens at your own pace, with no all-at-once migration required.

 

Please find the attached deck for more details. 

Thank you!

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https://www.servicenow.com/community/spm-articles/2026-spm-delta-deck-brazil-release/ta-p/3598803