SAM Lifecycle Implementation Program — Video 1 of 3. Software lifecycle coverage isn't measured by row count — it's measured by install count. This episode walks through normalization, scoping the report to Licensable products, and generating your first Software Lifecycle Report so you know which high-install products actually need attention. 00:00 - Introduction 00:07 - Stage 1 — Crawl: Establish the Baseline 09:29 - Step 1.1 — Confirm Normalization Rate 14:05 - Step 1.2 — Review Content Services Setup Configuration 15:09 - Step 1.3 and 1.4 — Scope the Report Correctly & Generate the Software Lifecycle Report 18:24 - Step 1.5 — Measure Coverage by Install Count 20:14 - Step 1.6 — Submit Content Requests for High-Impact Gaps