https://www.servicenow.com/community/japan-blog/%E5%8F%82%E5%8A%A0%E8%80%85%E9%81%8E%E5%8E%BB%E6%9C%80%E5%A4%A7-apom-adopting-a-platform-owner-mindset-%E9%96%8B%E5%82%AC%E5%A0%B1%E5%91%8A/ba-p/3592497