I'm kicking off a full series on MCP servers and how to connect third-party AI assistants like Claude to ServiceNow using the platform's native MCP capabilities. Here's the roadmap for everything I'll cover. 📘 Step-by-step guide and copy-paste scripts: https://www.servicenow.com/community/developer-advocate-blog/building-an-mcp-server-on-servicenow-and-connecting-claude-to-it/ba-p/3588171 In this video - What the series covers, chapter by chapter - Why the MCP Server Console and the new REST API tool make this the right moment to dig in - What gets built: plugin to OAuth to Claude, end to end - Where this goes next for real ITSM and CSM work Timestamps 00:00 - Intro 00:15 - The series roadmap 00:34 - Building it step by step 00:53 - Why MCP on ServiceNow, right now 01:22 - What's next #ServiceNow #MCP #AI #Claude #Automation