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Next Experience for Demand Management | Overview

ServiceNow Documentation · Aug 21, 2026 · video

Demands are now available in the Next Experience within the Strategic Planning Workspace. Learn how the new workspace-style interface brings Playbooks, document collaboration, and AI Summarization to demand management — all built on the existing data model. This video was recorded in the Australia release. Chapters: 00:16 Demands in Next Experience 00:56 Playbooks 01:39 Docs #servicenow #servicenowdemo #strategicportfoliomanagement #demandmanagement Role required: Demand user, demand manager This video was recorded in the Australia release. Note: AI Summarization requires Now Assist for SPM to be installed. For more information, see: Next Experience for Demand Management: https://www.servicenow.com/docs/r/it-business-management/strategic-planning/demand-workspace.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community For general information about ServiceNow, visit: http://www.servicenow.com

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