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Tech felt overwhelming. Then he found his pace.

Through ServiceNow University, Jacques earned certifications and built the knowledge to deliver real solutions for his customers. Each project sharpened his ability to break down challenges, find practical solutions, and move forward with confidence. Along the way, he learned that feeling overwhelmed is part of the journey, but it doesn’t have to hold you back. Building the right skills, trusting what you know, and staying curious gave him the confidence to take on challenges that once felt out of reach. Today, he brings that mindset to every challenge while mentoring others to build their skills, find their pace, and discover what they’re capable of.

Keep learning. Trust yourself. Find your path at  ServiceNow University.