logo

NJP

ServiceNow - From Reactive to Autonomous: The IT Journey

ServiceNow Community · Aug 20, 2026 · video

A back to the basics, live look at turning everyday IT tasks into AI-driven workflows. This is the onramp to Autonomous IT. Explains and demonstrates Skills, AI Agents, Agentic Workflows and AI Specialists.

View original source

https://www.youtube.com/watch?v=4s13ypc5hfI