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Search Ai Search - Part2 (Final)

ServiceNow Workshops · Aug 16, 2026 · video

Welcome to Search AI Search – Part 2 (Final): Implementation. In this session, we move beyond architecture and dive into the practical setup and configuration of ServiceNow AI Search. You’ll learn how to: Configure Search Profiles and Search Sources for optimal indexing. Set up Results Configuration and enable Genius Results for actionable outcomes. Integrate LLM‑powered Otto AI Search for contextual answers. Deploy widgets across portals and workspaces for a seamless user experience. This video provides a step‑by‑step implementation guide, covering activation, data governance, and compatibility considerations. Perfect for ServiceNow developers, admins, and architects preparing for certifications or real‑world deployments. part 1 - https://youtu.be/xkS-vsZcsGc

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