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Meet ServiceNow Otto, your AI assistant for work

ServiceNow · Aug 14, 2026 · video

You ask, and ServiceNow Otto gets the work done. It supports every employee, customer, and support team, wherever and however they work. ServiceNow Otto handles requests from simple to complex, routing across systems, executing workflows, and looping in the right people. Now Assist brought AI into your workflows. Moveworks brought the conversational experience employees wanted. Now they're both ServiceNow Otto: one assistant for every person and every workflow. https://www.servicenow.com/platform/otto.html

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