As organizations accelerate adoption of the ServiceNow AI Platform, security, privacy, identity, and encryption remain top priorities. To help our ecosystem build the skills needed to confidently secure and govern AI-powered environments, four new Security Learning Paths are now available in ServiceNow University.

 

These learning paths are designed for administrators, architects, consultants, developers, security practitioners, and anyone responsible for securing ServiceNow environments. Each path includes accreditation, providing learners with both practical knowledge and recognition of their expertise.

 

These learning paths can be used to:

 

• Upskill internal teams supporting security and AI initiatives
  
• Enable partners to deliver secure customer implementations
  
• Help customers establish stronger governance, privacy, and security practices
  
• Accelerate product adoption of ServiceNow security solutions and capabilities

 

 

Available Learning Paths

 

Access Management

 

🔑 Access Management - Learn how to design and manage a modern access security framework across the ServiceNow AI Platform. 

 

Key topics:

 

• Vault concepts and application

• Adaptive Authentication

• Dynamic Access Policies

• Zero Trust Access principles  

Start learning:

Access Management Learning Path

 

Platform Privacy. 

 

Platform Privacy   - Build the skills needed to discover, classify, and protect data while implementing privacy controls that support governance and compliance objectives.

 

Key topics:

 

• Data Privacy

• Data Discovery

• Data Protection Fundamentals

• Data Anonymization

• Data Classification

• Now Assist for Vault

Start learning:

Platform Privacy Learning Path

 

 

Platform Security & Identity. 

 

Platform Security & Identity   - Develop practical skills to secure and maintain a compliant ServiceNow environment.

 

Key topics:

 

• Access Management Console

• Machine Identity Console

• Security Center

• Log Export Service

- Platform Security Monitoring

Start learning:

Platform Security and Identity Learning Path

 

Platform Encryption

 

Platform Encryption   - Develop the knowledge to implement, manage, and govern encryption strategies using ServiceNow Vault, key management, and field and cloud encryption capabilities to protect sensitive data at rest and in transit.

 

Key topics:

 

- Vault Fundamentals

• Key Management Framework

• Now Assist for Vault

• Access Observer

• Cloud Encryption

- Field Encryption Enterprise

Start learning:

Platform Encryption Learning Path

 

Ready to Begin?

Pick the path that matches the work in front of you, or start with Platform Security and Identity to build the operational foundation before branching into access, privacy, or encryption. Each path is self-paced, so teams can move at the speed their projects demand.

 

Share these with the internal teams, partners, and customers driving your security, governance, privacy, identity, and encryption initiatives. The sooner your ecosystem builds this expertise, the faster everyone can secure and govern AI-powered environments with confidence.

 

Drop us a comment or your questions here.

 

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