How to Build Dynamic Playbooks Part 3: Playbook Variants - Workflow Automation CoE
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Aug 11, 2026
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In this article, you will learn how to use playbook variants in Workflow Studio to build a Knowledge Management (KM) article authoring playbook where the stage structure is identical across categories, but the activities within those stages differ.
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https://www.servicenow.com/community/workflow-automation-articles/how-to-build-dynamic-playbooks-part-3-playbook-variants-workflow/ta-p/3585768