logo

NJP

Agents with Attitude

New article articles in ServiceNow Community · Jul 23, 2026 · article

@smartCarleen 

Post your AI Learning Days Session resources in the comments below for your attendees to use! 

 

Session Abstract:

AI is giving main character energy, but does that sass solve problems? Join ServiceNow MVP Carleen Carter for an interactive roundtable to challenge your AI fears head on. Hear our experiences building and interacting with AI Agents and learn how we maximized value with strategic decision-making and hand-crafted frameworks. Together we'll discuss pain points like identifying genuine AI value, building foundations (data/process/use cases), and staying relevant in an AI world. At the end, you'll leave with new ideas, connections, and inspiration.

View original source

https://www.servicenow.com/community/ai-learning-days-blog/agents-with-attitude/ba-p/3578151