In this first episode of Product Next Door, we hosts a candid conversation between community members Vaishnavi Lathkar, Martin Jensen, and Dinesh Kumar Raghu (all seasoned ServiceNow practitioners and MVPs) and Utkarsh Jain, Director of Product Management for IRM. The format is simple: community shares what they love, pitches enhancement ideas, and the product team reacts — sometimes with features that already exist. Topics covered include: • What the community loves about IRM — unified dashboards, smart assessments, automated compliance workflows, deep ITSM/CMDB integration, continuous monitoring, and predictive risk insights • Enhancement ideas from the community — assessment template versioning with audit trails, drag-and-drop template building, AI-populated responses from existing data, importing regulatory/contractual obligations directly into controls, and pre-signature compliance gap analysis • Live feature showcases — Template Versioning, AI Response Assist for smart assessments (multi-LLM support, source traceability, suggestive vs. auto-apply modes), Regulatory Change Management, enterprise risk heat maps with switchable viewpoints, the 360° risk assessment view, Smart Assessment simulation, and the AI Data Explorer for ad hoc risk insights and dashboard building. Whether you work in GRC, risk, audit, or compliance on the ServiceNow platform, this episode gives you a real look at where IRM is headed — straight from the people building it and the people using it every day.