ServiceNow Knowledge 2026 MVP Summit - #Know26 Pre-Con: AI Prompting Key Takeaways If you get a chance to join the labs CCL7276 - it was super insightful, getting hands on with AI , learning from those around us who have truly immersed themselves in the tech , huge shout to the Masterchefs: Earl Duque & Travis Toulson Context, Surfaces & Iteration... plus the new meaning of RACI!! Another takeaway. I keep hearing about organisations saying they are "not ready for AI", but I think this is the biggest myth now. My message back is "yes you are" (you need to be..). The unlock is here. #ValuePattern #ServiceNowMVP #Wrangu