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Next Experience UI Keyboard Shortcuts

New article articles in ServiceNow Community · Apr 05, 2026 · article

Next Experience UI Keyboard Shortcuts:

Basic Shortcuts:

Keyboard shortcut

|

Action

|
|

Windows key + PrtScn

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Capture a screenshot and save in Screenshots folder.

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|

Windows key + Shift + Up arrow

|

Stretch the desktop window to the top and bottom of the screen.

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|

Windows key + Tab

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Open Task view.

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Windows key + "+" key

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Zoom in using the magnifier.

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Windows key + "-" key

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Zoom out using the magnifier.

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Ctrl + Shift + Esc

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Open Task Manager.

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Alt + Tab

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Switch between open apps.

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Alt + Left arrow key

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Go back.

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Alt + Right arrow key

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Go foward.

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Alt + Page Up

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Move up one screen.

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Alt + Page down

|

Move down one screen.

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Ctrl + Alt +Tab

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View open apps

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|

Ctrl + C

|

Copy selected items to clipboard.

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Ctrl + X

|

Cut selected items.

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Ctrl + V

|

Paste content from clipboard.

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Ctrl + A

|

Select all content.

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Ctrl + Z

|

Undo an action.

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Ctrl + Y

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Redo an action.

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Ctrl + D

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Delete the selected item and move it to the Recycle Bin.

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Ctrl + Esc

|

Open the Start Menu.

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Ctrl + Shift

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Switch the keyboard layout.

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Ctrl + Shift + Esc

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Open Task Manager.

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Ctrl + F4

|

Close the active window.

|

 

General Next Experience UI Shortcuts:

Activity

|

Windows keyboard

|

macOS keyboard

|
|

Compose an email

|

Control+Alt+e

|

Command+Option+e

|
|

Create a new record

|

Shift+Alt+n

|

Shift+Option+n

|
|

Favorite or unfavorite the current page

|

Control+Shift+f

|

Command+Shift+f

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|

Impersonate a user

|

Control+Shift+i

|

Command+Shift+i

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|

Open the instance landing page

|

Control+Alt+z

|

Command+Option+z

|
|

Open the instance toolbar to change domains

|

Control+Alt+t

|

Command+Option+t

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|

Refresh the list

|

Shift+Alt+r

|

Shift+Option+r

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Save the record

|

Control+s

|

Command+s

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|

Show the shortcuts for the page that you’re viewing in a modal

|

Control+/

|

Command+/

|

 

Next Experience UI keyboard shortcuts for showing menus:

Open this menu

|

Windows keyboard

|

macOS keyboard

|
|

All menu

|

Control+Alt+a

|

Command+Option+a

|
|

Admin menu

|

Control+Shift+a

|

Command+Shift+a

|
|

Favorites menu

|

Control+Alt+f

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Command+Option+f

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|

Help menu

|

Control+Shift+/

|

Command+Shift+/

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History menu

|

Control+Alt+h

|

Command+Option+h

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Workspaces menu

|

Control+Alt+w

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Command+Option+w

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Notifications menu

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Control+Shift+k

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Command+Shift+k

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User profile menu

|

Control+Shift+u

|

Command+Shift+u

|
|

Show the shortcuts for the page that you’re viewing in a modal

|

Control+/

|

Command+/

|

 

Next Experience UI keyboard shortcuts to apply focus:

Apply focus

|

Windows keyboard

|

macOS keyboard

|
|

Activity Stream Compose text field

|

Shift+Alt+c

|

Shift+Option+c

|
|

Breadcrumb navigation

|

Control+Shift+c

|

Command+Shift+c

|
|

Contextual sidebar

|

Shift+Alt+x

|

Shift+Option+x

|
|

First action button

|

Shift+Alt+t

|

Shift+Option+t

|
|

First field in the form

|

Shift+Alt+f

|

Shift+Option+f

|
|

First tile in the Activity Stream

|

Control+Alt+x

|

Command+Option+x

|
|

Global search

|

Control+Alt+g

|

Command+Option+g

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|

Main content of a page

|

Control+Alt+p

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Command+Option+p

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|

Move focus backward through major elements of the page

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Control+Shift+j

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Command+Shift+j

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Move focus forward through major elements of the page

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Control+j

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Command+j

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|

Move focus through the headings of the form

|

Shift+Alt+h

|

Shift+Option+h

|
|

Page tab

|

Control+Alt+3

|

Command+Option+3

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|

Record tab

|

Control+Alt+4

|

Command+Option+4

|
|

Side navigation page

|

Control+Alt+1

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Command+Option+1

|
|

Workspace tab

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Control+Alt+2

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Command+Option+2

|

 ** Additional Next Experience UI keyboard shortcuts:**

Action

|

Windows keyboard

|

macOS keyboard

|
|

Open the instance toolbar to change domains

|

Control+Alt+t

|

Command+Option+t

|
|

Open the Agent inbox

|

Shift+Alt+i

|

Shift+Option+i

|
|

Open the sidebar discussions chat

|

Shift+Alt+d

|

Shift+Option+d

|
|

Open the list search

|

Shift+Alt+s

|

Shift+Option+s

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|

Open the list filter

|

Shift+Alt+b

|

Shift+Option+b

|
|

Open the OpenFrame window

|

Shift+Alt+z

|

Shift+Option+z

|
|

Cycle through the page layouts

|

Shift+Alt+l

|

Shift+Option+l

|
|

Expand/collapse the resizable pane

|

Shift+Alt+p

|

Shift+Option+p

|
|

Reply to the most recent email correspondence

|

Shift+Alt+e

|

Shift+Option+e

|

Studio Shortcuts:

Keyboard combination

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Description

|
|

Windows: Control+Shift+O

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Go To. Open any file in your application.

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Mac: Command+Shift+O

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Windows: Control+Shift+C

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Create New. Create an application file.

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Mac: Command+Shift+C

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Windows: Control+Shift+F

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Code Search. Search for any file or value.

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Mac: Command+Shift+F

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Windows: Control+Shift+X

Mac: Command+Shift+X

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Close Tab. Close the current tab. If the tab contains unsaved changes, the system prompts the user to save them.

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Thanks and Regards

Gaurav Shirsat

View original source

https://www.servicenow.com/community/itsm-articles/next-experience-ui-keyboard-shortcuts/ta-p/3519813